Extended Stay America Select Suites - Newport News - Oyster Point

This property is more for those looking for super cheap housing versus a stay overnight. The walkways were filthy, the room floor was sticky, the mattress cover was brown, and we had to ask for pillows. I saw every hour of the night worried about the area. Was someone coming in? I will pay double elsewhere to not be worried about my safety. The only positive was the friendliness of the one staffer.

This was the worst hotel we have ever stayed in. It is dirty. Parking lot was filthy the stairs we're filthy. I was going to leave when we checked in and saw our room but we thought it's only for one night it'll be okay. It was not. Had to call the police at 5:00 a.m. because of the carrying on of the people next to us. Yelling, screaming, banging on Doors, and when the doors were answered they would slam them. This one on for 3 hours. Until 5:00 a.m. when one of the women started yelling don't beat me up. So I called the police. When they came and while they were there, we thought it was safe to get out of there and that's what we did. It took me three phone calls to get my money back. I had to call the corporate office. The manager that checked me in so I had children with me she should have told me this was not a hotel for families. My poor grandchildren was shaking. One of them threw up twice as we were driving. Stay clear of this place. The pictures they show on the rooms and the outside of the hotel or nothing like that. I had furniture that was in our room probably from the 1970s. There are many hotels in that area. Any one of them will be safer than this one.

It was very comfortable for what it was definitely a nice room to rest your head at when traveling for a little while. Not to modern but had everything you need to cook rest shower and even watch tv.

Not happy with my stay here at all

VERY VERY HOOD.. ODORS.. NOISE..

Room was very clean and the staff was friendly, my questions were answered each time. That manager ms Brenda is phenomenal! She deserves a raise!

Muy a gusto y tranquilo

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