Extended Stay America Select Suites - Newport News - Oyster Point

Location

Room had multiple questionable stains in the bathroom.

Gki

Hgh

This was the most disgusting hotel ever. The office manager could not be bothered to check us in when we arrived at 2:30am after driving all night. We called in advance to confirm this was okay and they agreed. She took over two hours to come to the office to check us in. The room was not what we booked. When we entered it around 4:30am, it had been recently smoked in, not just cigarettes. It smelled of elicit drugs, the microwave was still hot, and the bathroom smelled rancid. The dresser had ash on it. The floor had dirts, trash and eaten sunflower seeds. We slept in our car in the parking lot because this room was uninhabitable. They also refused to refund our payment for other rooms we had for kids traveling for a team competition. Homeless people were lurking outside day and night. This place is filthy and unsafe. Stay away. We are still trying to get our money back because the rest of our party also all checked out without staying the whole time.

Worst I have ever been to. Had two days reservation but checked out after a night stay

It was great

I stayed here with my boyfriend during our trip to Virginia, and we had a great experience. The hotel was clean and well-maintained, and the location was convenient with plenty to do nearby. It was also just a short drive to other fun attractions, which made exploring even easier.