The Academy Hotel Colorado Springs

Mi esposa olvidó su anillo de bodas en el buro de la tv en nuestra habitación, unas horas después ese mismo dia del check out, marqué 3 veces a recepcion de hotel, en la primera llamada me dejaron en espera y sin mas me colgaron el telefono, las siguientes dos llamadas fueron con una señorita( muy amable y nos atendió en español por cierto). Nos dijo que mandaría a alguien a revisar nuestro cuarto, el cual todavía no se limpiaba por nuestra estancia, y el anillo no apareció.

Location

Toilet leaking from the wall No breakfast 3 out of 4 days Tv worked half the time Mini fridge did not work, filled with ice and water that leaked on the floor

Petit déjeuner bien…. L’ensemble de l’hôtel bien

Le restaurant possède une carte mais rien en stock pas d’intérêt

Location

The stairs

Bed was hard Tv would not work. Had to get maintenance and was told its been an issue Room had a moldy smell. Checked filter and it was very dirty No water pressure Toilet coming apart from wall

The rooms were spacious, and the breakfast was good. The lobby was decent and had a good atmosphere with couches to lounge on. The pool looked nice, but we did not use that.

Our air conditioner wasn’t working right in our room and they had to have a maintenance guy come up to try to see if he could fix it while we were trying to get ready for a party before a wedding so it was really hectic. Then we had to change rooms and move all of our stuff across the lobby into another building and down and up some stairs and that was a huge hassle right before we had to go. There was also some unsightly debris built up next to the building.

It looked nice online. The staff were friendly. The complimentary breakfast.

Floors were dirty. You could hear crying children, people talking loudly, and barking dogs through the walls.

The pool was disgusting. Bed sheets were dirty. Out of food at breakfast.

Everything

It was a wonderful place. Very clean and staff was awesome.

The pool had minimal seating and the breakfast Check in was difficult to get to for a person who does not climb stairs.