Hyatt Place Cincinnati Blue Ash

Café da manhã

Not well managed. Very dirty kitchen area and lobby. The rooms are OK but don’t expect much or any extras. Not impressed with the staff at all.

It's a place to lay your head, but not a great hotel by any means. Everything seems to have a layer of dust or film on it, which is a little gross. Don't expect too much from the free breakfast, it was a little sad. But they offer unlimited coffee, which is a perk.

The breakfast did not serve any meats with the rest of the breakfast. The customer service was exceptional well.

That the pool was out of service.

Breakfast didn't have enough options

The breakfast was not good.

The breakfast

water pressure in showers is almost zero. Hotel could use a renovation especially near the bar area. Not bad for a quick stay at less than $200/nt, but anything above that its not worth the $$$

Upon arrival, we checked in as normal. Went to our room and realized the toilet was clogged. So we called the front desk and they sent help. During the process of getting help we realized that the electrical outlet and plug for the the AC unit was completely fried and it working. It must have recently caught on fire. We also reported that to the front desk who was very quick to get us another room. While we were still discussing things with the hotel manager our teenage boys went on ahead to take our belongings to the new room only to be mortified as they found a women occupying the room upon entering. So the manager followed us to the room to confirm there indeed was another woman occupying the new room. They apologized and gave us yet another room. The shower didn’t work well, water only came out of the shower head in a dribble form. The phones in the room didn’t work. The freezer door inside of the refrigerator didn’t work. The breakfast was something we’ve never seen before having green onions in the eggs and the hotel managers were extremely rude at one point raising his voice at my wife. If you’re looking to stay at the Hyatt place regardless of the location. Please please reconsider. My family and I have traveled the county and this was by far the worst place we’ve ever stayed.

The staff was great!

The mattresses are like you are sleeping on cardboard but it made due.