TownePlace Suites by Marriott Outer Banks Kill Devil Hills

Everything was delicious and generous.

Can’t think of anything at this time.

Room was beautiful and clean. Whole facility was very clean.

Bed was uncomfortable

Location is perfect. The staff was great.

The breakfast is horrible. No lactose free milk...no gluten free items.

The good: Rooms are clean, well appointed and modern. Beach access is a bit chunky but there is a terrific deck where we enjoyed a bottle of wine, watching sunset Tye bad: We were told the pool was open, it was not. Bathrooms in that area were also locked. The breakfast is absolutely dreadful. I can't stress this enough. It's lard, salt and sugar. Think twice if breakfast is important. The beach access is across a street so if you have lots of stuff, it's a schlep.

Do not stay at this hotel. I’ve stayed in many Marriott properties over the years, but I wish I could give minus five stars to TownePlace Suites OBX. Infrastructure The website photos are completely deceptive. The hotel is not well maintained, despite being built in 2017. There are leaks throughout the property, and visible pockets of mold. The “Blue House” across the street (the beach access point) feels like an afterthought. There was only one deck chair, and it was broken. The handrail leading to the deck was also broken. Hygiene Poor. The interior is not properly cleaned, and both elevators were consistently dirty. Outside, there were empty bottles and trash bags scattered around the parking lot. Beach access Disappointing. If you’re expecting easy, relaxing beach access based on the website photos, you’ll be let down. You have to cross a street where pedestrians don’t have the right of way, pass the poorly maintained deck, and then use stairs to reach the beach. Not worth the hassle. Breakfast Very poor. It’s grab-and-go, extremely limited, and tasteless. Skip it and eat elsewhere. Service Unhelpful. We prepaid for a three-night stay but decided to leave after two nights due to the issues above. The front desk did not offer any flexibility or even a credit toward another Marriott property—we simply lost a night. Save yourself the headache. Stay elsewhere—areas like Duck or Corolla offer a much better experience. I’d also avoid Kill Devil Hills altogether; it’s not walkable and doesn’t offer a pleasant stay.

The staff was very helpful and professional. Location was very convenient.

The sleep quality of the room wasn’t great due to the mattress being too heavy and possibly old.

Compact room with kitchen. Nice bathroom.

Too bad it isn’t on the beach… Breakfast needs improvement