Clarion Hotel Conference Center Maggie Valley

Good experience. Staff very friendly/helpful. Restaurant on site with bar was quite nice. Hallway carpet could stand to be replaced. We plan to stay here again.

Breakfast was amazing and the gentleman kept it clean and full. Large selection of food.

The bed was very comfortable. I was there 3 days and not only do they not clean your room until after 3 days, but not once did anyone bring clean towels!!! And being handicap, it's very hard to keep going to the front desk to get them every day. The bathroom shower had a sewer smell coming from the drain that permeated the whole room. The handicap rails for the toilet don't fit. No Do Not Disturb signs in the room either.

Pool closed,drink machine broke, facility poorly cleaned,very poor. maintenance

We stayed 3 nights in Room 107. 6/26/2025 thru 6/28/2025. This Hotel seems somewhat remodeled, mostly inside, I believe the grounds could use a facelift.. We never had Housekeeping during our 3 night stay, no new towels, coffee, bed fixing. Room was nice, Bathroom as well, Once again very well remodeled. However, When standing at the sink there is a foul sewer odor. When I brought this to the attention at the front desk at checkout, I was informed that my room was closed due to the Trap Issue at the bathroom sink. Maybe I'll return to a Clarion someplace else, NO THANK YOU on Soco Road.

Room was clean and a good size. Bed was very comfortable. Hotel was quiet. Breakfast was good. The elevator had troubles when I arrived there (door was shutting too quickly) but they fixed that in a day or so. The room would be better with a larger TV. The hotel is starting to look a bit down in places but it is a good place to stay. I will stay there again definitely

The room was great, I was charged a fee when I registered but I am hoping I get that returned to me. Otherwise good.

Checked in with the understanding that the pool was open. Found out it was not. Front desk person was lovely. My 21 year old son with Autism was disappointed. Not too much later got a call from the front desk that a neighboring room had called down with concerns/noise complaints about our room. It was before 5 PM. There was no yelling. I explained that my son has Autism and does some vocal stimming- nothing over standard speech level. And the front desk person said, “Well do you think you can keep it down.” I replied that I will remind Owen to be aware but stimming is his coping mechanism. The front desk replied that excessive noise could result in police involvement or us being asked to leave. I was horrified and insulted and hurt for my son. We travel often and stay in hotels frequently. I have never been threatened to have the police called on us because of a concern of danger or violence (there was none, never has been, never will be, my son is the happiest young man and view Autism as a gift). The hotel was at minimal booking so the complainant could have been moved instead my son and I had to walk and eggshells and act as if we were expected to be ashamed of Autism. I will NEVER book with Clarion again. We have hotel bookings for July and September and October as he plays competitive tennis and regularly travel for tournaments. And we have for years. I will choose more inclusive places to stay.

Stay here every year for mini nats truck show. And will keep staying here every year. As I much as I travel this is one of my favorite hotel.

Breakfast was good, pool closed?, elevator door shut with people in doorway, men’s lobby bathroom flooded, no shampoo in room, got blocked in the back of property by food service truck