Clarion Hotel Conference Center Maggie Valley

Conveniently located for work

Un hotel agradable

It was a convenient place to stay for work. But I couldn’t sleep as well as I would have liked. You can hear people in the hallway. The opening and slamming of the doors. It was very unsettling. The walls in my room looked like they had been in a flood. The swelling of the wood was very noticeable.

Staff was very friendly and efficient. Check-in was smooth. The facility has seen better days. Elevator was slow, creaky, and in rough shape. Bathroom in our room was unacceptable. Large gaps in wall behind commode, and missing texture on ceiling above shower head. Shower spout was loose and about to fall off. Breakfast was standard hotel buffet. Fix the bathroom, and update the elevator, and everything would be good.

I can't even tell what the decorator was thinking in this place. It's like the artist formerly known as Prince meets the 60s, but not in a good way. Given the price tag of the room it's obvious they are price gouging because of Hurricane Helene. On top of this, the coffee tasted like hot water and according to my husband, the breakfast options were horrible, so he didn't even bother to bring anything back to me in the room. During our stay none of the keys to any of the rooms were working so you had to go to the front desk and get an escort to your room so you could get in. This was obviously very annoying. But it also emphasizes the need to have congenial and friendly front desk staff so that any problems guests may have can be smoothed over. At our checkout when I asked if we could get a discount because of none of the keys ever working, the front desk lady said that she didn't think we could because it wasn't just us. Oh, okay. So as long as you give terrible service to EVERYONE that's acceptable.

Very clean

Shower doors should of opened by the turn on knob. Girl friend got startled by temp when she turned on shower. Fridge and HVAC unit claky when start up

Very friendly staff, clean room and clean pool.

They have a good Mexican restaurant inside, but not much else was open in the area when we arrived early evening. The hotel itself was average, but both our bed sheets and the floor of the bathroom had stains (batroom looked like urine stain).

I will never stay here again. Walls paper thin i could her the people next store snoring. Ceiling falling down. It was just overalk nasty