La Hacienda San Jose Silicon Valley

Stained rugs, smelled strongly of bleach and cleaner. It’s cheap

It’s a good and clean. The only thing is they don’t have suficiente parking lot.

During my stay, I requested housekeeping in advance since the hotel makes it optional, and I even reminded the staff before leaving in the morning. Unfortunately, no one ever came to service the room. On the first night, I approached the front desk to ask about it, and the staff member told me there was nothing he could do because it was too late and housekeeping had already left. I then asked for clean towels, and at first he said he was too busy to help. I explained that I had no clean towels and was traveling with children, at which point he went to the back and brought out a couple, but not a full set as I requested. I found the lack of responsiveness and the dismissive attitude very disappointing. A basic level of service and courtesy was missing, which significantly impacted the comfort of my stay.

It was OK, the price was right and it was pretty clean. Our room had a bad odor, balcony was very dirty but they did have it locked and unaccessable. Beds were clean, carpet in bedroom dirty, bathroom clean. Very friendly staff.

Very good

Dirty room with prior coke & beer bottles left behind the desk/table & a broken sink faucet that leaked all over the counter, soaking our toiletry bags/items. They advertised free breakfast but was told the restaurant had closed so there was no breakfast offered any longer.

we had to change rooms 3 times, the first room smelt bad and was really smoky. the second room we got changed too the ac didn’t work, and finally the third room was decent but there was stains on the wall that looked like blood. i do not recommended staying here. don’t get fooled by the good reviews

Beautiful mountains all around.

This hotel was very old structure. I heard all the noises from upstairs and next door. Bathroom was very dated.

not at all what the pictures show