La Hacienda San Jose Silicon Valley

Clean room, staff was nice

The employees were all on top of their game. The property itself had some graffiti on site, and signs of being a bit run down. Overall it was a good value, and I would return.

Staff is wonderful

The room was nice but the room temp was at 79 degrees and it looked like they were programed not to go any lower in order to use the AC, we left it on while we went to a wedding and came back hours later and it was not cool, we left early the next morning, told the reception i wanted a quiet area and said not too busy, but still put us next to neighbor blaring his TV till Midnight., paid over $150 dollars and should get some kind of discount refund.

Convenient

I chose this hotel based on the ratings. The lobby was very nice, clean and welcoming. Service desk person was not so warm and welcoming. The room looked clean and decent, but upon further inspection there was hair left by the toilet and in the bathtub. Visiable white water marks on the bathroom doors and walls that could be easily wiped off and clean. Bed was comfortable but the side of the hotel where my room was located were people in the parking lot talking loudly and camping out making it hard to sleep. Again, service desk person was not a "morning person" upon my check out.

We really were pleasantly surprised! We will definitely stay here again on our next trip to visit our family.

good hotel for a simple stay

Price

Bathroom was less than clean. Otherwise a decent experience for a last minute booking. But hard to overlook an overlooked bathroom