Essex House By Clevelander

No microwave or refrigerator in rooms.

The photos that are shown are nothing like this in person. When we first arrived and went to our room, the room was dirty; there was hair in the tub, sink, and back of the toilet. There were used press-on fingernails on the floor. I was given a second room, and it still wasn't clean to my liking. The whole place gave motel. It was to the point that I went to Walgreens and bought my own pillowcases. The beds weren't dirty, but I was freaked out and uncomfortable at that point. The carpets in the hallway were disgustingly dirty. If you're looking for luxury, this place is not it at all. The only positive aspect of it is the location. If it weren't for that, I would have canceled my reservation and booked somewhere else.

The carpet is extremely dirty!!!! The first room they put us in 322. It smelled like mowed water. It smelled horrible then they changed the room from 322 to 325 and that room had bugs on the bed underneath the mattress on the wall on the chair so we had to end up leaving the hotel and we didn’t go to bed until 7 o’clock in the morning trying to get another room. The elevator seemed like it’s going to break down any minute when you’re riding it. Please do not stay at the exes house Clevelander disgusting nasty. It needs to be torn out. How are they still in business and also wanna charge a resort fee

AC will wake you up every 45 min at night. They make you pay a surprise resort fee of $38 but the service are scum

It wasn’t all that the pictures put it to be

It was very dirty. Workers are rude. Elevator got stuff on me and my friends .

I liked the welcome drink and you can store your bags. The hotel was very clean and staff friendly. Lots of things to do in walking distance. Beach food stores and night life

We got stuck in the elevator. The were lizards wondering into ir room and staff would not assist in getting them out. Service sucked

I stayed at Essex House because i was there to meet up with a friend from chicago. Unfortunately he didnt make it so i was alone in Miami. I had a blast! Airshow was the best I've ever seen. Loved the Clevelander after dark. Food was great! Hotel walking distance to Ocean Dr. Hot spots. The Palace was an amazing time! Valerie at the front desk was very nice in accomodating my stay longer so i could continue to enjoy my time in Miami ❤️ I will definately be back!

We were in rm 308. The water pressure was almost nonexistent. Tub was VERY slippery & unlevel! Toilet was the correct height for a toddler. Only ice machine accessible to guests wasn’t working. We weren’t TOLD the ice machine wasn’t working upon check in. I went down to the ice machine & discovered it wasn’t working & then went to the front desk to inform them, the lady cut me off with a “I know it isn’t working. Yeah, I know the machine isn’t working. That’s what we have a house man for.” I went back to my room to wait for the house man to bring ice. He brought it in a metal bucket that I had NO idea if it was clean because it didn’t have a plastic bag protecting the ice. The deadbolt door lock was a struggle to get it to secure. The connected room to our room had guests whom I had to call noise complaints on 3 times not including the time I spoke to them personally. The 2 USB charging ports in the lamp didn’t work. No refrigerator. The TV never connected to the streaming services. Completely unsatisfactory stay for any amount of money.