Essex House By Clevelander

it was a great location and in the middle of south beach. It was connected to the Clevelander that had all the entertainment options.

What I like about the Clevelander was it had a awesome night life at the Hotel. The beds were very comfortable. The Staff seem like they were trying to be accommodating. The location was walkable, and convenient. We did have a nice time, and if the things we did not like are corrected, it will be a awesome hotel! We like liked the price as well. We even thought, if those things were corrected, we would not mine paying a little more for the rooms because the Hotel is great! Now these were the issues we had: 1. Broken toilet ( it was very hard to flush and the toilet seat was a little off. 2). We still have not received our Deposit 3. Room was not cleaned the 2nd night (bed was not made, we still had the same dirty towels in the room, the 1 of the shower knobs broke off (we reported it). Our coffee machine was broke (it was replaced). 4. I reserved 2 Queen bed and got 2 twin beds. Bed size can be higher so I paid for 2 Queen bed. Again, if these issues are fixed this would be a awesome Hotel but I had to give average Stars because of it.

The property is gross and needs an upgrade. The elevator is really tiny and can only fit 4 people but only 2 people with luggage. The carpet is disgusting with lots of stains and the room sheets were dirty as well with stains. The staff was friendly and the location is convenient to many places like bars and food to go to but my overall experience at the hotel was gross. And the toilet did not flush.

Not the place to stay if you want quiet. Staff is very nice but the area around this hotel is party central. If you are into that, then this is the place for you. Families with kids probably want to look elsewhere.

Great location

I stayed in a suite this time as it was worth the extra couple of dollars. I would definitely stay in a suite again here if it’s available.

The girl need major upgrades never any hot water. It’s not a bright hotel the rooms smell bad.

Very loud! The rooms and bathrooms are very dated, no mini fridge in the rooms!

The Essex was nice, the only downfall is that the building is old and need renovations.

Everything was great! Guest service was exceptional Demetrius(I think that’s his name) and 2 other guest service members were great!