Essex House By Clevelander

Great

It was actually quieter than I expected and Valerie, the front desk clerk was exceptionally helpful and pleasant.

While the hotel had some updates, the overall experience left much to be desired. The room had been renovated, but the work was done poorly. The bathtub appeared to have been painted, but there were visible residues left behind. Paint drips were noticeable on the new laminate flooring, and the craftsmanship throughout the bathroom was sloppy. The grout was missing in chunks, paint was smeared on metal trim pieces, and the bathtub installation was especially rough. The toilet was difficult to flush, which added to the frustration. The air-conditioning did work well, but the room felt constantly moist and had a strong, musty odor—almost like urine. It made the stay uncomfortable despite the updated surfaces. Another concern was the elevator, which didn’t seem to function properly. The next day it was under repair, confirming my suspicion that something was wrong. It was unsettling to know that it could have been unsafe. On a positive note, the staff were very friendly and helpful, and I want to be clear that they were not the issue. Unfortunately, the condition of the room and the overall musty, outdated feel of the hotel made it hard to justify the cost. In my opinion, the value simply wasn't there.

Pros: Great location; staff was accommodating and very helpful; shower gets hot with good water pressure; utilization of Clevelander amenities. Cons: The pictures of the rooms that they advertise are NOT from the Essex: they are from the Clevelander. We were definitely disappointed. The hallways are extremely antiquated. The rugs need to be pulled and have a slight smell to them. The rooms are decent but the bathrooms are in dire need of an upgrade. They are also very small. The rooms do NOT have a fridge. The hotel has no vending machine. There is no common ice machine. You have to get the ice from the front desk. Some of the rooms don’t have a full length mirror. I know this because we had to be moved. Our first room had a leaking AC, no full size mirror. The second room had a mirror, but no toilet pressure. There are no rooms with a dresser. It’s a pain in the ass to not have a mirror to see what you look like or a dresser to put your things on. The room doors don’t close behind you. You think it’s closed and it’s actually open. Would not stay here again, especially with the amount of lodging available nearby.

Easy check in, close to action on Ocean Drive

I like convenience if being close to the beach and the wonderful staff. The view of the room was great however it smelled of mildew and appeared outdated. Otherwise my stay was okay for the price.

Very Clean And Staff Was Great

Wasn’t nothing like the pictures

We stayed hust fir one night, but it was a nice stay. We were traveling on a vacation. We were able to get a late check out… and it was amazing, counted that time our flight was.

No