Tree Inn & Suites Albuquerque.

It took over an hour for me to check in. The clerk was very disorganized and complained about not being her shift.

Never seen a rental property this bad, ever!!!

Nothing about this property was like pictures showed. Bathtub was dirty. You could see through cracks in doors. Staff wasn’t friendly.

We arrived at the hotel. We asked for a room. They can’t find room for us. We wanted a king bed, but they said it was unavailable for a room. They talked to each other from us. So they told us to wait for five minutes because the room needed cleaning. So we arrived in the room.. room was so dirty. The bathroom was so messy, not clean. The sink was so messy. And the shower was so little water. The bed was so filthy. We smell smoke. We saw a cigarette on the lamp desk.

Terrible environment

No tissues in bathroom, no freezer in refer, no battery cover on remote, floor vibrating and radiating into the bed making it hard to sleep. No phone or clock. No waste basket. Fold over lock had loose screws which would make it useless. Did not feel safe.

I was misinformed on check in time and showed up early. The owner Alex made sure to take good care of us. He is friendly, very responsive to all his customers needs and comfort of our stay. I recommend choosing to stay here. Nice room, comfortable and affordable.

When I stayed there for the last 2 days I tried to tolerate it so I wouldn't have to go to another place again so I went ahead and made two more days reservation then I got a knock on the door by one of the staff that said that they were not going to honor expedia's price that I paid so I wanted my money back instead of giving my money back they said that I could just stay there by that time I wanted to leave and then they wouldn't give me my money back this place is so dirty I had roaches in my room I took a lot of pictures so that I could prove my point but they wouldn't even look at them because they already know it was no toilet paper or towels in my room and they said that I had to pay for the toilet paper $2 at $83 a night you would think they would give you toilet paper the smell in there was so bad me and my husband actually scrub the walls and the bathtub and wash the sheets and blanket that was on the beds I will never stay at this place again if they remodel it maybe it would look decent but like half the rooms are torn apart like they're fixing it but I hadn't seen anybody fix any of the rooms while I was there it's really bad.

Not only was the property unsafe it didn't have anything that the advertisement said we were supposed to get to queen beds and a sweet and we ended up in a smaller room with two double beds filthy as heck and roaches in the drawers the bathroom ceiling look like it was going to cave in the receptacles for the electric were all missing holes in the walls duct tape on the door and no towels no soap or shampoo no bucket for eyes and when we try to get toilet paper they wanted to charge us $2 for a roll mind you we paid $145 just for two nights and we couldn't even get a roll of toilet paper I took a lot of pictures so I have proof to back up what I'm saying the floors were so dirty that it turned my water that I brought a mop and mop bucket to clean my room a sludgy black it was so gross but last minute we had to stay but never again I want anybody that stays here to look at the rooms before you rent it because they are really really bad also a lot of suspicious activity going on here whenever I had set my husband to the office to get towels because there was no towels they did leave us one towel all the towel hangers were broken off the walls and the toilet paper holder was broken off the walls leaving holes I just can't believe how bad it was I've never stayed in a place so bad I even want to report them from to the code enforcement cuz it's dangerous and they have children that stay here the electricity receptacles were missing the covers the microwave didn't have the plate t

There was nothing that I liked about this place it was so dirty it had roaches in the room they had to move me three times because the first room wouldn't open the second room smelled really bad and also had mildew all over the light fixture was hanging and the smoke alarm was missing the third room wasn't any better it looked like the roof was going to cave in in the bathroom and the walls had holes in them no towels no bucket for ice no soaps it was just the worst day ever when I tried to get toilet paper for a room they said that I had to pay $2 a roll can you believe it they charge you for a room and you have to pay $2 for a roll of toilet paper.