Chicago Marriott Naperville

location

it was very old

The Marriott Naperville always delivers. I have stayed here several times and really like the location and the easy parking. The rooms are clean, modern, and spacious, and what makes it feel different from other hotels is how quiet and relaxing it is even when the lobby is busy. The highlight for me is the hot tub. I love relaxing there at the end of the day, and it stays open until 11pm, which is perfect since I usually get back late. The staff is friendly and there is plenty to do around the hotel.

We worked with the Chicago Marriott Naperville team to set up a wedding block. They were an absolute pleasure to work with- specifically Sheila and Rachael. They ensured we always had rooms available and answered any and all questions that came up. They even went as far to print out a chart for our shuttle on the day of the wedding and placed it in the lobby. Overall everything went perfectly with our hotel block and we were very happy with our experience! Would highly recommend.

Booked my stay on Travelocity for a 2 queen bed room, when we got up to the room it was a king size bed room, they tried to say that I booked a room with no preference but I showed them my reservation that confirmed a room with 2 queen size beds. The hotel was packed with 2 big events, so they said “with what’s going on here we ran out of double bed rooms, ahhhh well I payed for a double bed room, unfortunately all the surrounding hotel were booked so we couldn’t just walk away and loose our money, so they said they can give me a bigger room with a king bed and they would add a rollout bed. We had no choice so we said yes, unfortunately the rollout bed was small so I had to go ask for an other roll out bed.

Great spot!

I could not check in. They said the room was not available. I never was able to stay at this hotel.

Only complaint is they did not have any extra blankets available when I asked for some in the lobby at night

The hotel and service were fine, but there is no restaurant. The food option is to order from the bar. We ordered when there were no visible patrons in the area, and the food took a very very long time to arrive. Our meals were terrible. The steak sandwich was beyond tough and impossible to chew . The Philadelphia sandwich was dry and had no flavor. We were. Expecting a full service hotel and were disappointed. There are far better options in the area.