Spark by Hilton Lexington Hamburg

The front desk was dirty, and the halls seemed like a dungeon. As did the room. The clerk seemed absolutely miserable to be there.

Nothing the front desk guy was very nice and helpful

Upon arrival my phone immediately stopped working for some reason in the lobby while my friend’s phone still was working even though my phone had worked no problem prior to entering the building the check in process was fine and the gentleman was very nice. I got to my room and first thing was it was a bit dated to be a Hilton hotel upon first impression then I viewed the left bed I noticed was a black dirt stain on the cover I always inspect my bedding when I check in and that’s when I found the biggest dealbreaker which was boogers under the fitted sheet. It was as if they didn’t even bother to change the bedding at all on this bed between the dirt stains and most especially the boogers underneath the fitted sheet. How could I assure this bed had even been cleaned in the first place? I took pictures of my complaint and headed to the front desk. I showed the gentleman the pictures and initially asked for another room which he began to search for but I decided after the unsatisfactory feelings about the cleanliness to ask for a refund and find another place for peace of mind about the cleanliness of the facility. He apologized and was very nice and helpful I assured him he did nothing wrong I just was very unsatisfied with the state of the room. My stay was cancelled and I found lodging elsewhere.

My Husband and I could not sleep. Our neighbors children were screaming and kicking the wall all night. I made a complaint but the noise continued

The breakfast was fine. We've eaten at a Spark before and knew what to expect. There could be a few healthier options.

We tend to be healthy eaters, and the only healthy option was hard-boiled eggs, but there was no salt. We even asked at the front desk and they just had pepper.

Loved the view

Easy pool access

The location was great! It was clean & the price was very reasonable. The breakfast was basic but good. We enjoyed our stay there & I would stay there again.