41 Lakefront Hotel, Trademark Collection By Wyndham

I would stay again, nice view of the lake all staff were pleasant ns helpful

Very good

The hotel is in a great location-the view of the lake can’t be beat and we walked to every restaurant we ate at. The facilities were very clean and the staff friendly. One big issue is that only one elevator was working. That meant there was always a long wait to get on or people needed to use the stairs, sometimes with quite a bit of luggage. The bed in our room was also VERY firm, to the point of being uncomfortable. This led to us not feeling rested while we stayed there. A little TLC of the facilities would make a world of difference.

Think twice about staying here. Overall dirty feel . A/C issues in room. Understaffed. Moldy coffee machine in room, Dirty environment throughout. The property. Broken elevator resulting in long waits. Staff is friendly.

Staff was great and very quiet. Will recommend your hotel to others staying in Geneva

The location on the lake was nice. The room was spacious but dirty. The bathroom had rusty areas in the shower and tile grout. The restaurant was cleaner. We had a nice breakfast and server (Jackie) was excellent. The location is so nice but could be kept cleaner.

This was a nice property with a great view. There were some cosmetic issues such as a hole in the wall where they repaired bathroom pipes. Some of the old bathroom fixtures need replacing. Shower handle came off but was easily fixable. The AC was limited and a bit stuffy but in room, but overall nice accommodations. Just not 5 star. Beds were comfortable. We would stay again if in the area as the lakefront location was very nice.

This could be a 5 star property if they put some money into updating it. The rooms were spacious, but the bed was very LOW to the floor. The furniture was positioned so the TV was to your back. The lighting in the bathroom was too dim. I found no hairdryer in the bathroom. There were only 2 bath towels, hand towels and washcloths. One elevator was out of service and the only other elevator was very slow. The outdoor area needs furniture cleaned. The landscaping could use weeding and updated.

Our 3y/o daughter found a pill on the floor the first night. When we took it down and informed the front desk, we were told "what am I supposed to do about it". We asked for a call from a manager in the morning and never received a call or any further communication.

Pros: our room was right by the lake (of course) with a lovely view out the door. The staff were all very cheerful and friendly to us, and set up a roll-out bed in our room quickly when we asked for an extra. They also gave us extra towels and blankets when we needed them. The hallways of the main building were well-maintained and clean. Cons: the reason why we needed new blankets was because two of ours had brown stains on it, and the curtains had some staining as well.