Hampton Inn Hazleton

Great staff and friendly happy atmosphere with the signs, the fun mustache cups, and welcoming staff. My two major requirements: clean and quiet. The room was small but clean. Quiet? Well the AC was having some issues so we let the front desk know it made a knocking sound. You could hear the TV in the room next to ours but not after 10pm. That said, the bathroom has a fan, which seems to be missing in a lot of renovated hotels lately, and that makes a great sound machine. The AC did not make a noise turning on or off so I think I would say ours just needed maintenance and the front desk said they were on it The breakfast and staff were fabulous....great cereal selection, waffles with two kinds of batter, eggs etc. Plus lots of tea options!!! Well done. View was great as well! We felt very welcomed and we're impressed with the level of service here .

I stayed at this hotel as a halfway point to central New York. It was a random stop late at night, and I had no idea where I was. In the morning, I opened my shades to be floored by the AMAZING VIEW! It was spectacular. So beautiful I will definitely be returning to enjoy this location for a little R&R. The rooms are clean and spacious. The hot breakfast had plenty of selections. There is an interior dining area and also a beautiful outdoor dining area that overlooks the spectacular view. The hotel is pet friendly and has a beautiful grassy area for the dogs. Highly recommend.

The pool was not heated, it was freezing cold. Most of the staff was cold, unfriendly. One staff member was very nice. The room had very little storage.

Staff was very friendly and helpful.

Good place

Spacious room and nice service. A real hot breakfast.

The staff was amazing and the hotel was the cleanest hotel iv every stay at!

When I get there yesterday there was no one to give me my key that’s the only issue other than that it was really a pleasant and great stay

The facility itself was amazing. The breakfast was the best I've ever had at any hotel offering this free amenity. Special thanks to Marie in the breakfast room for providing us such a great experience. The room was so satisfying and the valley view was 2nd to none. The only negative thing I could say about the visit was at the check in. The day manager during our stay was extremely rude. I made our reservation thru Expedia. I called the hotel's customer service line to request an early check in on our two rooms as we were in a wedding party and the wedding started an hour after the normal check in time. We were assured it sure it would not be a problem. She was going to contact the hotel and advise them of the situation. Again, we were assured it would not be a problem. We were only looking for an hour or so early check in time. We were told to call the hotel before we arrived just to make sure everything was okay. So...I called before and was greeted by one of the most arrogant hotel managers I ever had the displeasure of speaking with. She told me that first...If I wanted special privileges I should book directly with the property instead of booking thru Expedia. Second...She told me the customer service agent has nothing to do with her hotel and her assurance means nothing to her. Third...She told me we could check in early if I wanted to pay a half days rate before she would be able to allow us an early check in. Then she hung up on me. Wish I had more room to write more

It was perfect. Loved the view!