Hyatt Place Nashville Brentwood

This was our home during the recent ice storm in Nashville that took out power for so many. The hotel manager, Jeff, and the front desk manager, Chris, were such hard working people who made so many feel at ease and like family during this difficult time. The maintenance staff was on call and available and the cleaning staff did a great job. The kitchen staff was gracious and made hot breakfasts every morning, filling in as much as they could when their delivery trucks couldn’t make it. I am so thankful for this place! Great staff, great rooms, great prices.

During the ice storm of 2026 in Nashville, we had to abandon our home. The fine folks at the Hyatt here, took us and many other families in during a 240k+ person power outage across the city. From check in to check out, Jeff, Chris, and team were so compassionate and kind. They stayed up late, made sure we were comfortable, baked extra cookies and pizzas for kids since there was no food or restaurants open (even Waffle House closed!). For 6 days, while the world around us was paralyzed by ice and power outages, these folks took great care of us. They will forever be in our good graces and our go to recommendation for anyone staying in Nashville.

Decent hotel with friendly staff. Cleaning service only offered every 3rd day which I didn't realize until the 3rd day. Hotel could use some updates but the people were nice and I thought the breakfast was good. Traveling for my daughter's club volleyball tournament and the kids enjoyed it which is probably the most important thing.

Jeff, Chris, and the entire staff couldn’t have been more accommodating. After a winter storm left our house without power for eight days, we ended up making Hyatt Place our second home and truly couldn’t have picked a better place. Throughout our stay, we received excellent service, comfortable accommodations, daily breakfast, and thoughtful check-ins from management. They handled a stressful situation with real grace and generosity. Highly recommend.

I recently stayed at the Hyatt Place in Brentwood during winter storm Fern when Nashville was hit hard by an ice storm. My family didn’t have power for six days. I can’t say enough about how wonderful our experience was with Hyatt Place Nashville/Brentwood! The rooms were clean and very warm. The staff, especially the general manager, Jeff, went out of their way to make sure everyone was comfortable. The hotel was packed with displaced families. Jeff, Chris, and Mike worked tirelessly to make sure everyone was happy and to prioritize the people who were there to keep adding nights if needed. They were not charging cancellation fees, if any of us got our power back and needed to cancel an added night. If you’re looking for a great place to stay in the Nashville area with easy access to everything and a great staff who will prioritize your needs, don’t hesitate to book the Hyatt Place Nashville/Brentwood!

I had a great stay at the Hyatt Place Brentwood! The rooms were spacious and comfortable and the staff were very friendly and professional. I also enjoyed the breakfast that was provided in the morning which was a great time saver and benefit that added a little extra touch of hospitality. I do wish there were a little more parking spaces in the hotel though. I found out that at full capacity, parking may be a little hard to find. Overall, I truly enjoyed my stay and would definitely stay at Hyatt Place again.

THANK YOU HYATT BRENTWOOD!! Our family was displaced during the major January ice-storm, and we were without power in our home for 6 days. My hubby, 3 kids (including a newborn!!) and two doggies made the Hyatt our home for nearly a week. Many of our neighbors joined us at the hotel to find shelter from the storm. The staff, namely Jeff, Chris & Mike were INCREDIBLE. Truly. They knew every guest by name and looked after us so kindly during a very stressful time in our community. They stayed on 24/7 to care for us and help us all to feel at home. I will never forget how kind and accommodating these gentlemen were. ABOVE & BEYOND. Also worth noting- our family was able to sleep comfortably in a double room. A roomy pull-out sofa, two comfy queen beds, a handy kitchenette, and a great daily breakfast. Will glady recommend the Hyatt to any future guests of our family, and will drop in to say hello to our front-desk friends from time to time. THANK YOU HYATT. <3

I actually live near this hotel, but my home lost power during a recent ice storm. This hotel was a godsend! It was easy to make a reservation here and easy to get to the hotel. I stayed for five days. Every member of the team is professional and caring. The service is excellent. The breakfast buffet is delicious. My room was clean, spacious and perfect. This hotel never lost power, despite half of Nashville losing power. And the rates are reasonable and affordable. This hotel is my permanent "Plan B." And it's the first place I recommend to visiting friends and family. I am so grateful for this hotel! I love this hotel!