Sheraton Kauai Coconut Beach Resort

Gorgeous View; front desk, room keeping and valet staff were nice; free bike rentals; free shave ice, games and activities; proximity to Shopping and restaurants; pools were clean and nice temps. Plenty of lounge chairs and umbrellas around pools and also chairs near ocean on the grass.

Old worn, heavy shutters and sliding doors were difficult to operate, tiny bathroom; room was extremely humid- towels wouldn’t dry- I think their ventilation needs updating. no swimmable beach; hardly any service by pool.

My stay would have been great except for the fact that my complaint to the front desk was never resolved. In fact I had to call 2 or 3 times to get someone to answer the phone. I even went down to the front desk to complain and my issue still did not get resolved. The only person that tried to assist me was Lissa.

The staff at the crooked surf were great

Our room was noisy due to the construction in the hallway right outside our room , the bathroom was dirty with someone else’s hair. The balcony was not big enough for two chairs. There were people using the pool and the chairs and the towels that were not guests of the resort.

Property was beautiful inside and out. Convenient location. Beach front! Walking distance from market, Starbucks, fast food, Coconut Marketplace. Parking in the hotel was good, never struggled to find a spot. Easy to exit to main highway and easy to get to all the island spots--west, south and north. Clean beautiful pool and jacuzzi - we used it every day. Convenient guest laundry. Only downside, Restaurants were not superb, better meals were outside, especially for the price. Everything else was fantastic. We would stay here again. We wouldn't eat here again.