Americas Best Value Inn Chippewa Falls

The room was nice even though there was construction going on. We however, were disappointed that there was no pool or fitness room available, even though it was advertised. Both are under construction.

The keys did NOT stay programmed to the room. Had to go to the front desk mulitple times to them reprogrammed. We didn't get the room that we we booked.There was no remote for the roku or the tv. The cable only had one channel on it. The sink in the bathroom leadked from the drain when it was used. There was only ONE working outlet to use betwen the lamp and charging our phones. The peep hole had no lens so people could look in our room from the hallway. The pool & hot tub were under construction so misleading as well.

Tv did not work

It was very run down.

It was not as it was pictured, While they were doing much work on making it better, they should have been up front about it on there web page. No pool was open, not much of a breakfast

The room reeked of smoke, it was super run down. We almost ran out of toilet paper, there were no tissues. People where lingering, doors were cracked open. It felt unsafe. One of the reasons we chose the hotel was it had a pool, the pool was under renovations. We didn't even stay the second night that we had paid for, we just wanted out of there. If it hadn't been so late when we arrived, we wouldn't have stayed the 1st night either. The whole first night I prayed there wouldn't be bed bugs. Thank God there weren't.

It was close to our destination. BUT, it went down hill from there. We booked a NON-smoking room with a king size bed, we got 2 queens. The room had clearly been smoked in, we couldn't shower because the handle in the tub came off, TV didn't work, no coffee maker and the pool he said was under renovation. I looked and nothing had been done in the pool except to drain it. I reserved the room for 2 nights, we left the first morning. I will NEVER stay there again, and will inform anyone I know that is planning a trip the Chippewa Falls, WI NOT to stay there. We are expecting you to refund the money that we paid for the 2nd night that we didn't stay. I would also like someone to follow up with me regarding to the above complaints. Doesn't anyone from your organization ever inspect these hotels to check if they are what they claim to be? I wouldn't stay there if it were FREE. Regards, Thomas D DeMuth tdemuth@mhtc.net 608-215-8690

I was traveling alone, a seventy year old woman with a small show dog. When I arrived at dark there was a newly renovated lobby and I was hopeful that my room would be close to it incase my dog needed to go out during the two nights I planned to stay. The room I was assigned was as far away from the lobby as possible.Parking was not well lighted and there were teenagers in groups in the hallways and men sitting outside the entry doors drinking and smoking.When I asked to be moved to a more secure area in the motel the attendant told me they were booked (though there were only 7 or 8 cars spread out in the parking lot Turns out they only had 11 rooms and the rest were being renovated) He did refund my money and help me find another accommodation when I told him I was going to sleep in my car at the dog show.

They are remodeling the place. But my room had construction debris and dust everywhere!! Paint all over even on the bed! Air conditioner didn't work. They offered to move me after I told them but they shouldn't have even rented to room out. They had the cleaning person come back in to clean but it didn't get any better.