Americas Best Value Inn Chippewa Falls

Rooms were not nice, the fridge had a horrible smell. Conveniently after staying we had fraud on our card 2 transactions in 2 weeks ordering food online. The day we checked out it was first used.

Should have spent the few dollars more for a better place. The two other guests in the whole hotel should have been an indication

Place is being remodeled , first room the sent me to the furniture wasn’t set up. Second was ok but not great, breakfast wasn’t set up. It’s sad how prices have increased so much at hotels.

Property is under renovation by new owner. Staff is in trained. Room was not cleaned while we were away. Had to ask for towels the second day. Shampoo and conditioner pumps were empty. Hair dryer was broken. Staff didn’t know how to mount replacement. Pool was drained, fitness center was closed. Suggest you remove property from Expedia until that complete renovations and train staff. Suggest they get a manager that has been trained in hotel management.

The hotel is under construction and should not even be open. We were told that the rooms see mostly complete but when we got to our rooms they ere filthy. Debris all over the floor and the linens were disgustingly soiled. We did not stay and I would recommend that Expedia take this hotel out of their listings

Unfortunately this was not what we expected. The pool was closed and the breakfast was very limited. Maybe try to update the website to showcase the renovations and better house keeping. It was quiet and the location was good for the event we attended. Im not going to bash them for renovations but try to finish soon. I was also told by the front desk clerk they would give me a refund on part of the room. Which i guess i will see when the bill goes through.

Read reviews ahead of time and even through we were hesitant, we still went there, should have listened to the reviews this time though! Pulling into the parking lot, it was not well taken care of. Not even a sign for the hotel on the building (it was leaned up against the side of the building). Check in was fine. Lobby was sparse, breakfast area is right there but no tables or chairs (same in the morning for their “breakfast). Smelled like “old lady perfume” but seemed clean-ish. Our room was ok, beds were as hard as boards though. Crank style window was broken and cracked open, so when we left for the evening, we took all our stuff with us. Told front desk and it was at least closed when we returned late. Discovered our tub didn’t hardly drain, took several hours to drain, and the faucet in the sink was so hard to turn on! Breakfast the next morning was hardly breakfast. It went until 9:30 and at 8:50 there wasn’t even coffee left. Nothing refilled, half eaten yogurt sitting on the counter, very dirty. Still no tables and chairs either. Went to check out and was going to let them at the front desk know about the tub and no one around. Had to call “0” on a phone and after dialing 3 times, someone answered from the room behind the desk. Sounded like I had woken him up. Just left the keys and left. Won’t be staying there again! Oh and they advertise a pool, but overheard people the night before complaining about no water in the pool!

Will not stay there again

Cheap for a reason - staff never around - musty smell everywhere- pool drained and ‘under construction’, sheets had stains - towels had brown spots- key card had to be swiped several times to work. Breakfast was fair to middling and wasn’t restocked after a busy time. Avoid unless you are desperate, broke or both.

Nothing

I wish I would have looked more ahead of time. Our room was dirty, the carpet was stained and very old. No covers on outlets, no doorknob on bathroom door. Very cheap towels. There was even an old false eyelash on the mirror.