Best Western Atlanta Cumberland Galleria Hotel

The room was clean and the bed was comfortable

There was a lot of lingering folks. We arrived before 3pm and were told we could not check in early or there would be a $50 charge. We went back a little after 3pm and could not be checked in until almost 4pm. They offered a complimentary breakfast from 6am-10am and by 7am it still was not open so we were not able to eat before leaving.

Nothing

Everything there weee bed bugs and the aches and the staff was unhelpful

Not much

Breakfast was horrible. Food was cold and tasted nasty. First room we went into didn’t have AC so we had to get switched. Pool was closed. Hallway was nasty. Front desk server was rude.

Love the location of the property

Not clean dirty covers wet carpet smell like mold

breakfast was good, a little sad they had sausage but no bacon. I don't eat sausage. Location was good for what we was in the area to do. Staff was friendly.

there was little to no hot water when I went to take a shower.

The hotel was not up to code it was plenty of hazards and health concerns. The elevator was out of order. They were giving customers room keys with people already in them. This honestly was not a great experience at all. My hotel room didn’t have hot water. So be careful when booking here, because they won’t give you any refund.