The Hotel Zags Portland

The room was fine. Clean with a comfortable bed, towels, and a strong shower.

Check in staff was not friendly. The advertised EV chargers were mostly inoperable (3 of 4 out of order).

I love how artsy it was

The customer service wasn’t that good.

The staff were truly helpful - our initial room had an odd smell and they were so friendly in helping us find a new room. The location is great if you're going to a show at the Keller Auditorium or wanting to visit PSU. They also offer a parking garage, which is great. They have fun stuff to do, there's video games and s'mores and bikes to rent.

The hotel needs some TLC and the rooms were in need of a thorough cleaning. Our first room had an odd smell (we could tell the previous guest's scent lingered), and our second room had makeup stains in the walls (really), the bathroom smelt of plumbing, and there was an empty box of wine in our closet. Also, the bathroom door was incredibly difficult to open and close. The carpets were dingy. Just in need of some deep cleaning.

Localização e equipe excelentes, muito prestativos. O hotel é bem confortável e tem vários divertimentos.

As paredes entre os quartos são muito finas e é possível escutar tudo o que os outros hóspedes falam.

Good location

Shower was inadequate, pillows were hard. The worst was not knowing that it costs $40/night to park.

Bed very comfortable

Bathroom door would not close. Other furniture was in poor condition.

I loved the parking, and longe area

Convenient location and walk ability to the Pearl and other parts of the city. Not a hugely busy area. The parking garage was awesome since we had a motorcycle in a show and needed to store it in the bed of our truck for security and the garage was plenty big. The courtyard is nice with games and fireplaces. The s‘mores hour was nice.

I kinda felt that lacking basic coffee in the room was inconvenient since I had to take the journey downstairs via elevator in pjs to the restaurant to get it and the continental breakfast was also a little sparse (hard boiled eggs, cereal, little yogurts and some bagels). The first night we woke to our room being 86° and was told the weird HVAC system was to blame (it apparently only goes off of the outside ambient temperature and if it goes below 55° then the heat turns on in your room and you can’t shut it off nor can you activate AC. Which I kind of think is ridiculous that that is how it is set up considering most HVAC units go off of the temperature inside your property …..So we had to open up the one teeny window and use a box fan, somehow balanced on a chair to push air through our room and have our curtains open which meant we woke up to sunlight blasting first thing in the morning AND since we had a courtyard facing room we got to listen to people partying late into the evening since we had to have our window open.