St. Augustine Island Inn

Awful experience. Booked through Expedia and when we got there found out the price was for 2 people not 4 even though 2 queen beds. So the hotel charged $50 more. Also the AC was off in the room they gave us and the hallways. It was literally 100 outside so that’s a great way to create humidity /mold in your rooms. Needless to say we left and because I booked through Expedia lost the $150 I put on the room. Worst experience ever don’t stay here.

No

Nothing

Friendly service

The stay was decent. There was a couple stains on the covers and the lobby smelt very strong, maybe foreign cooking? I won't complain though, we were happy with our stay. Room was tidy.

Location

Staff, facilities

Nothing. Worst experience ever. Booked for two nights only stayed one night. The owners were creepy and got mad about us asking for clean sheets due to the sheets being stained when we got there. The male owner forced his self into our room to look at the sheets we were complaining about.

Everything. Worst experience ever. Booked for two nights only stayed one night. The owners were creepy and got mad about us asking for clean sheets due to the sheets being stained when we got there. The male owner forced his self into our room to look at the sheets we were complaining about.

The staff were great, very friendly and thoughtful. The pool was clean and ready for use. The room could have been a little cleaner although it wasn't horrible. The only thing that bothered me was the light musty smell when I arrived.

We booked online through Expedia when arriving we were told we were being charged an additional $25 for our 13 year old son even though we reserved two queen beds and put 2 adults and 1 child on our online reservation then we were told their rules included No Visitors even though that was not included on the online reservation and we were there to visit with our son who is in the military then when we trued to cancel our room they refused to refund our money!!!! I highly do not r

Overall an amazing experience at the Island Inn. Staff was really kind and welcoming when we arrived. The room was really clean and high quality. On top of that the price is really low for the amazing experience. Even has a magnificent pool in the back for privacy. Even has a nice/highly functioning elevator in the lobby. The beach is accessible/easy to get to and the hotel is near a bunch of awesome stores. Would totally recommend this hotel if you want a safe, nice, and enjoyable visit at Saint Augustine Beach. Easily one of the best hotels I stayed at in my life.

Owner is very nice and accommodating Older hotel, that needs some updating.