Best Western St. Louis Fairview Heights

Appreciated the staff. Miracle checked us in and she was great to work with and very helpful.

Pool was closed for renovations , was told we were allowed to go next door and use theirs which at least was an option but next doors was not as nice. Wayer was extremely cold. Mini fridge in both of the rooms we booked did not evem cool our drinks. Did not ask for any changes as hotel was booked out, or probably would have JUST STAYED next door

They do not have a working pool!!! It doesn’t look like it’s worked in a long time! It is by the free way so it’s loud all night long. The air conditioner unit in the rooms are very loud as well when they are on. Hotel is clean and staff is very friendly.

It took more than 20 minutes to check in. Because, the room was not ready at 6:00 PM. There was no bath towel at all. It is very lousy one. Please don't stay.

The bathroom needs a little help, there was no soap at the sink. They put the shampoo/conditioner/body wash in the shower in a bad spot. The tub was slick and was like a bowl at the bottom (wasn't flat). They did have a very nice TV, which is a plus.

Someone's dirty bra and Night dress was hanging in the bathroom, bathroom baseboards were dirty and spiderweb was in the corners in the bathroom.

It was an ok stay,in my opinion it was a little overpriced for the accommodations. Park in lot was being worked on so there was nowhere to park,had to park in the next lot over,wasnt aware of that. Free breakfast was not that good at all

Clean and very quiet

The room was clean, and there were decent options at breakfast. There was a variety of exercise equipment, all in good shape. The staff was polite & helpful. We were disappointed the pool wasn't open and the back-up pool, at a nearby hotel, wasn't functioning either.

Lots of construction & noise on the building exterior, no parking due to mounds of dirt everywhere. Small rooms, sad breakfast.