Shangri-La Jakarta

Always a great hotel to stay, but could use a remodel

My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta. We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard. The breakfast was again a stand-out part of the stay with a wide selection. Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.

One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!

Nice hotel, clean rooms.

Extreme glamour. Gorgeous lavish rooms, an unthinkable continental breakfast, and impressively large lounge and pool grounds. There are tennis courts, a 24 hour gym, and there was live music in the lounge both nights we were there. The biggest surprise for me was the spa -- there's a full nordic spa circuit that is free to use, complete with hot tub, cold plunge, sauna, and steam room. Service was the best I've experienced. Absolutely worth the money.

The staff were amazing and so friendly I couldn’t fault them

Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice

It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.

Fabulous stay at Shangri La. would definitely recommend.

Excellent service made me feel like at home and welcomed