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9.2 / 10 Guest Rating

Shangri-La Jakarta

Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220, Jakarta, ID

Shangri-La Jakarta - main view

About the Property

Discover a serene retreat at Shangri-La Jakarta, where luxury meets convenience in the heart of the city.

Wellness and Relaxation Indulge in rejuvenating treatments at our full-service spa, offering expert massages, body treatments, and facials. Unwind at our complimentary water park or challenge yourself on our outdoor tennis courts.

Culinary Delights Experience a culinary journey with international cuisine at SATOO, one of our four exquisite restaurants. For those cozy nights in, enjoy 24-hour room service or delectable snacks at our café.

Comfort and Connectivity Our 662 air-conditioned rooms are designed for your comfort, featuring plush pillowtop beds, LED televisions, and complimentary Wi-Fi. Stay connected and entertained while enjoying luxury amenities.

Elevate your stay in Jakarta – secure your booking at Shangri-La Jakarta today!

Facilities & Amenities

Full-service spa
Front entrance ramp
Health or beauty spa nearby
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional109 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.5

Select topics to read reviews

Y
Yasutaka
Verified booking
friends
Standard Room
Stayed in May 30, 2022

"Excellent"

8.0

Great experience during the stay.

Helpful?
M
Muslim
Verified booking
Standard Room
Stayed in Feb 3, 2022

"Good for family"

8.0

My favourite hotel since 1995 since i was a teenager until now, i love everything about this hotel, the suite room, the mango pudding, caramel pudding and kue putu mayang (3 years ago they served delicious putu mayang at lunch), several years ago there was a horse in their garden my child love it, good for family, but unfortunately last time we stayed here we didn't get an extra bed, family hotel should provide more extra bed, thank you

Helpful?
K
konosuke
Verified booking
Standard Room
Stayed in Nov 16, 2021

"Exceptional"

10.0

Good

Helpful?
J
Joseph V
Verified booking
Standard Room
Stayed in Oct 8, 2021

"A dated property "

6.0

The hotel property is aged and in serious need of an upgrade. The rooms were a bit sharply, the bed uncomfortable.

Helpful?
E
Ebke
Verified booking
Standard Room
Stayed in Jun 19, 2021

"Amazing stay"

10.0

I had an amazing stay at Shangri-la jakarta. Everything is as I expected and more from a Shangri-la hotel. Love the friendliness of the staff, view from the room was amazing, love the breakfast at satoo restaurant! Top notch! All facilities are impeccable and felt luxurious.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 7, 2021

"Extremely dissapointed"

6.0

We were extremely dissapointed for the service and cleanliness of the room. We request for kids package, and the potty they provide was not clean, the seal of shampoo and soap was broken, the cup for in room dining was not covered.. and when my kids jump on the bed we can spot the dust easily on the air.

Helpful?
L
Lizandro
Verified booking
Standard Room
Stayed in Apr 14, 2021

"Phenomenal "

10.0

Excellent service

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jan 12, 2021

"Exceptional"

10.0

Top quality stay as usual. Always maintains its brand of good value

Helpful?
D
Danny
Verified booking
partner
Standard Room
Stayed in Jun 26, 2020

"Exceptional"

10.0

All good! The food, cleanliness, covid safety procedure also good!

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Jun 2, 2020

"Exceptional"

10.0

Very nice Hotel Great and clean common facilities. Very friendly staff

Helpful?
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