Hampton Inn & Suites San Clemente - Fully Renovated

I stayed at this hotel for 5 nights. I will let pictures speak for themselves. - mold -bugs -no drinking water at breakfast or anywhere in the hotel except for the gym -one day did not have hot breakfast - management never called back to address the complaint -all 5 days I was there the laundry facility was out of service -one elevator for the entire hotel, being used by the housekeeping and maintenance as well

Very dated, worn out, with mildew smell throughout. And the AC was broken in our room so it was pretty warm. The pull out sofa bed was unusable, very lumpy with springs visible. Lights worked when they wanted to, cut off randomly. They really need to remodel and update this hotel!

Room was pleasant

The breakfast was awful. I have had breakfast at many hotels and this was one of the worst. Processed omelets, no bacon, overcooked sausage etc.

We enjoyed our stay :-) the property was older, but it was very clean and the staff was exceptional! This is an area that you would expect the properties to be older because the location is very good!! Great staff

Not bad family hotel but needs renovation. Clean. Good service

Broken thermostat in two hotel rooms and manager told us not to adjust it, because it’s broken. Front desk staff did not answer the phone when we called 4x, so we took the elevator to the front desk to ask how to fix the temp (stuck at 79 degrees). On second day of our stay, the large pump style body wash and conditioner bottles on the shower wall ran out and were left empty although we asked for staff to refill. The gate to the pool was impossible to open with card key. Another guest let us in. They were very tall and able to reach over the gate to open from the inside.

The swimming pool was smaller than we expected and it was dirty.

The room was in very bad shape. Most importantly they knowingly put us in a room with a broken air conditioner. The room also had no windows that could be opened. The oustide temperature was 58 degrees, while it was 80 degrees in our room. We had to switch rooms with my small children at 1am in the morning. This was a very unsafe and disappointing situation for my family. I would like a full refund on all money spent for this reservation.

I liked the breakfast that was included with the room rate. The location of the hotel was good. The hotel itself was very old and tired. The hotel was clean and the staff was professional and friendly but the hotel itself was dark, and old.

The hotel smelt like weed 24/7 and our hotwl room had a very weird smell to it. The floors were dirty, our feet were dirty after walking on the carpet. There was someones undies in the sofa bed. If we had the time to find another hotel we would have. Our shower had no soap in the container on the firat night we checked in.