Shelby Inn

Good

The room was absolutely disgusting! There was dirt and debris, EVERYWHERE. We were in a non smoking room that very clearly was regularly smoked in. There were burn marks on both bed coverings as well as the floor. The smoke alarm was non existent. The topper; a roach crawled out of the broken drawer of the dresser. I can forgive the filth and the smoke considering this is like a 1star hotel. I draw the line at bugs!!

Service by staff extremely unhelpful.

It was roaches in bed

It was garbage. The hotel was dirty and run down. The ceiling was falling in, it smelled like cigarette smoke, ad burn marks on the covers, the office chair In the room was missing an arm and it was overall a terrible stay.

Dirty room with no smoke detector, roaches, and bleach stains on the sheets. Mold in the AC vent and pretty shady area. It was right off the highway though which was nice.

Not kept up. Stains on bedspread. Lights not working. TV not working.

Had to stand outside in cold to check-in. Was told my card was insufficient funds for reservation and then finally told it was good. Made reservation using points, but was charged full cost on credit card, and they deducted my points also. Tried to chat and after 2 attempts was not successful in resolving this.

Expedia booked me into what was supposed to be dog friendly. Wynndom would not let me stay there because it was NOT dog friendly. I had 2 find and PAY FOR another hotel. I would like my money back please. Karen Taylor

The staff was not accommodating. the facility was deteriorating. linens were sparse.