Shelby Inn

The hot breakfast, pool, and lobby were unavailable. The door to room did not seal, so light and noise came in easily from outside. The bathroom wall had stains near the toilet as though it had been urinated on. The walls were thin. The room itself was comfortable, but dated with many uncoordinated colors (red bedspread, purple lamps, 1 lime green wall, 3 peach colored walls).

I don’t know if it was terrible really I didn’t even stay in the room nor check in and I was still charged.

my wife made this reservatiosomething to her new customer n while we were driving down the road enroute to memphis. we checked in and when we drove through the parking lot we saw a working girl in the parking lot talking to a new customer. I then saw her hand something to her customer through the window. the room was nasty including the pillows had brown stains the chair was sticky .bedspread had brown spot the size of a volleyball. We then checked out. Would like to HAVE my MONEY BACK.

I'd give it zero stars if I could. Unsafe, staff unhelpful, property overriden with people asking to buy or sell me drugs between my parking spot and the front office. The employee behind the glass actually said if I have issues don't call him, call security directly. Wtf!!!!

Wish I could get negative. Was kicked out of this crackhouse by hire a cop security. No where on website did it say no trailers were allowed. Only book this place if you fear for your life and are looking for hoes. This is the worst place in Memphis. Stay away and go 30 miles down the road.

Horrible stay, immediately got a headache from the smoke smell- we complained and was told it was a “non-smoking” room. There were cigarette burns on the bedspread! Horrible experience and we are Wyndham Rewards members - might have to look at another hotel chain after this

Breakfast didn’t start til 8, that’s too late

Thx desk clerk was helpful in helping me with a smoke free room after checking 4 rooms. My final room was acceptable but I still wore a mask just in case for pet dander.

Staff was rude..tv did not work ask for assistance and was told nothing they could do not would they discount the room..toilet ran all night overall terrible stay..nor would they ....

This hotel was extremely dirty. The first room had stains all over the walls, a hole was in the wall, and belongings were left behind of a previous stay. I of course asked to be moved into a second room. In this room there was hair left on the blankets, the sheets were stained with multiple small spots, and yet again personal belongs were left behind in the room. I would not choose to stay at this hotel. The cleanliness is rated at 0/10. Even at check in many people had a problem with getting the correct rooms and I had wait about 50 mins for only 2 people to get checked into their correct rooms before I could be helped. Again do not book at this motel.