Shilo Inn Suites Salem

Bed comfortable and front desk receptionist was very helpful and friendly.

The bathroom tub was not clean.

Clean, comfortable and affordable for someone just traveling through

The bathtub floor was creaky and questionable as to its safety but they are doing a remodel, so I'm sure that will be addressed in the remodel

Good 1 night stop. Great value and friendly. Workers

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Add complimentary to a stay is always a plus!

No comment

Convenient location, great friendly staff. Very affordable

Lots of construction in the way. Could use so e clean upgrades ex.. carpets

Hotel is undergoing construction and that info is not disclosed anywhere. A little rundown. The carpet in our room had a dirty foot smell. The counter on the kitchenette had a previous big burning stain. The elevator is slow, For the rate I guess that what we get.

Unfortunately after booking months in advance, we got a call from the manager two days before our trip saying there was a "computer glitch" and there were no rooms available to us. The manager did offer to transfer our reservation to another property. However, that property was in Beaverton, an hour away. As compensation they would provide dinner vouchers for us each of the two nights. However, upon check-in we found there was one voucher for one dinner on one night. Our follow-up emails were not returned. The hotel where we did stay bent over backwards to help us out and definitely earned our future patronage. So although there were partial attempts to correct the error, we can not recommend this property based on our experience.

The property is under renovation. That was not disclosed. The fire alarm went off in the middle of the night.