Hotel Central

Location and friendliness of staff.

Breakfast was too little.

I liked everything and everyone. Dona Helena was a fantastic host. Me and my partner could not ask for a better place. We were safe and blessed to be there. We thoroughly recommend this hotel without a doubt. The food was excellent and fresh. Thank you ever so much for having us. We are coming back for sure.

Nothing to report

My co workers and I had mosquitos in our room. When we reported this to the hotel, it was dismissed and no effort was made to address it.

The room is safe enough and clean. It has electricity, AC, running water, wifi and a mini-fridge. The location is central which is practical as it is walking distance to most sights and venues in central Sao Tome. For breakfast, there are some fresh fruits (papaya, banana, mango), fresh made fruit juice, some bread, scrambled eggs and ham/cheese. IYou can also buy additional items in the hotel café next door. I was happy with it but somewhat on the smaller side and did not find it as good as described in some of the past reviews and guidebooks. In general, I got the impression that the hotel is running more on routine nowadays than in the past and while a good and safe option, it appears to have deteriorated somewhat not living fully up to its past very good reputation. The reception is irregularly staffed and generally left to the Portuguese speaking café/cleaning staff who don't have that as their main task. They had a nice English speaking person who helped me upon check-in in the early evening so in practice, everything could be sorted with him upon arrival. In all, it was a reasonable mid-range option to stay at in conjunction with my transfers to/from the island.

Hotel did not approve of Expedia reservation and had no room. Need refund.

Very central hotel with a restaurant on site. Included breakfast was standard and ok. Generator started in seconds after every power cut and they happened frequently. Fridge in the room is a big bonus. AC worked excellent. Intermar supermarket is on next block. Plenty of money changers outside.

very friendly and very good service

What a nice stsy, the lady of the house is amazing,, on top of things and helping out at all times Small but delicious breakfast, freh local fruits Free shower at 5 pm on last day and a big hug. I spend 200 days a year in hotels, but this is an overall experience to remember 👏🏻👏🏻👏🏻

Hospitality of Elena and her team are outstanding. Enjoyed very much. One week is not enough!