Howard Johnson by Wyndham Merrillville

The property was rundown. Our bathroom had 1/2 used bottles of shampoo and lotion. Only 1/2 of the pool was open and no pool towels available. We did not feel safe and ended up leaving and staying with family nearby even though our stay was non-refundable. Would not recommend this hotel even for the low price. I have stayed at many Wyndham hotels but this hotel was nothing like other Wyndham hotels.

Hallway could have been more lit up. Breakfast was great.

Room was fine. Hallways were filthy. Overgrown weeds. Almost looked to be closed Just putting a little effort could make this a decent hotel.

Property is good but managment is poor. Dirty and noisy place. Breakfast is terrible.

Didn't like the fine print

If I could rate this property and -0 I would never in my travels, have I encountered such a filthy room the bathtub had dirt in it. The bedding was disgusting. There was spiderwebs throughout the room and dead bugs on the floor. The lighting was so dim as if they were trying to shelter you from being able to see it. The building smelled, the room smelled the entire state was very regretful, but I had no other place to stay as everywhere else was sold out. I do not recommend.

Property is in bad state overrall. I failed to read the comments before booking, was in a hurry. Broken toilet set. broken towel rack. Dirty counter, sink, nightstand. Needed vacuuming. Breakfast so-so. Fire alarm went off at 1:31 AM. Fire dept came out. probably sprinkler system issue. I was concerned about carbon monoxide therefore did not sleep more. Sleep and never wake up.

The place looks nothing like in the pictures. When we arrived the first thing we noticed was the trash in a corner of the hotel outside. It looks old and run down. As we were walking to our room there was mold on the walls white powder on the carpet and trash in bags in hallways. When we finally got to out room it was no different, the beds didn’t even have comforters stains everywhere the bed skirts were too big for the bed so they were overhanging torn and ripped, the fridge was so dirty inside and out. The ac barely worked and it looked to have mold inside. Breakfast in the morning was trash and in very little quantities. We only stayed one night. 3 weeks after staying there I checked my credit card statement and they actually charged me $82 extra for the one night stay aside from the $120 I paid for the room on hotels.com I tried calling the manager for a whole week and they would either hang up the phone on me or deny him till I finally spoke to him and was of no help. I still don’t understand why if I paid $120 on hotels for the one night stay the hotel would charge me an extra $82 for that single night. I contacted customer service and they were able to refund me my money. I do not recommend this hotel to anyone!

Solid property should indicate ongoing renovations, broken elevator etc prior too booking. I asked & was told that my room would receive housekeeping 2 times during my 6 day 5 night stay yet no housekeeping was done my entire stay

This hotel looks like it was abandoned for a significant amount of time. The pictures you see are not true images of the property. Our room was dusty, and did not feel safe for me or my child. From the outside several windows were broken, overgrowth and trash. I am disappointed that Hotels.com would carry a property like this as an option because it looks inhabitable. To make it worse management has a sign saying request refunds through your booking agency but then deny the refund. I have never seen anything like this type of poorly managed property before.