9 / 10 Guest Rating

Serenity Hotel Boutique by Alsol

Name: Serenity Hotel Boutique by Alsol
Address: Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720, Playa del Carmen, MX
Rating: 9

Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Serenity Hotel Boutique by Alsol - main view

from US$90 / night

About the Property

Experience a tranquil getaway at Serenity Hotel Boutique by Alsol, the perfect retreat nestled in the heart of Playa del Carmen.

Recreation Amenities
Dive into relaxation at our stunning outdoor pool or soak up the breathtaking views from our rooftop terrace, ideal for unwinding under the sun.

Gourmet Dining
Savor culinary delights at our on-site restaurant or indulge in room service for a cozy night in. Our bar and poolside lounge are perfect for enjoying your favorite drinks while mingling.

Comfort & Connectivity
Stay in one of our stylish 30 air-conditioned rooms, equipped with modern amenities like iPod docking stations and LCD televisions. Complimentary bottled water and reliable Wi-Fi keep you refreshed and connected throughout your stay.

Don't miss out on an unforgettable experience—book your stay at Serenity Hotel Boutique by Alsol today!

Facilities & Amenities

Terrace

Luggage storage

Designated smoking area

Concierge service

Elevator

Breakfast available (surcharge)

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Pool umbrellas

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 7:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

3 rates found

1/19

One Bedroom Suite

1 King Bed and 1 Double Sofa Bed603-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

56 m2

Sleeps 4

1 King bed (151-180 cm wide)

1 Sofa bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

Room Option

Board / Meal

Price for 1 night

One Bedroom Suite

Non-refundable

Room Only

20% OFF$111.94

$89.55

Includes taxes & fees

1/5

Grand Junior Suite

1 King Bed and 1 Large Twin Sofa Bed829-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

77 m2

Sleeps 4

1 King bed (151-180 cm wide)

1 Sofa bed (90-99 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

Room Option

Board / Meal

Price for 1 night

Grand Junior Suite

Non-refundable

Room Only

20% OFF$141.09

$112.87

Includes taxes & fees

1/5

One Bedroom Corner Suite

1 King Bed and 1 Large Twin Sofa Bed689-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

64 m2

Sleeps 4

1 King bed (151-180 cm wide)

1 Sofa bed (90-99 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

Room Option

Board / Meal

Price for 1 night

One Bedroom Corner Suite

Non-refundable

Room Only

20% OFF$123.7

$98.96

Includes taxes & fees

Guest Reviews

Exceptional107 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the comfortable stay.

Select topics to read reviews

Carlos

Verified booking

Standard Room

Stayed in Dec 28, 2024

"Excellent"

Excellent

8.0

friendliness of staff

Helpful?

Irene

Verified booking

family

Standard Room

Stayed in Dec 23, 2024

"Excellent"

Excellent

8.0

We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money.

Helpful?

Oscar

Verified booking

Standard Room

Stayed in Dec 17, 2024

"Excellent place"

Exceptional

10.0

Second time selecting this Hotel. It is located in the area we enjoy the most in Playa del Carmen. The staff was always friendly and accommodating. We enjoy the swimming pool and the dancing event one of the evenings. We will definitely look forward to our next visit in Serenity.

Helpful?

Sara

Verified booking

Standard Room

Stayed in Dec 8, 2024

"Amazing epic STAY "

Exceptional

10.0

What an epic stay. We had the best check in - even though we were wildly early. Had acess to the rooftop pool and bar. Reception was accommodating - stored bags - had a change room for pool. - bartender on the roof for three days - CHARLIE! I work in hospitality and Charlie is the best of the best. - the room. WOW - just WOW. I can’t say enough about it. Felt pampered One - and the only one con. There were no wash clothes for the kitchen : so I did use a face towel to wash plates etc. (also no dish soap) And in the bathroom had face towels. We got charged for soiled towels. I won’t disagree there were stains - but we were charged $80 CAN - and bathroom towels … I’m a women washing my face there may be makeup left over 😳 Over all 100% stay at this place what a hidden gem

Helpful?

DIEGO ALBERTO

Verified booking

Standard Room

Stayed in Nov 27, 2024

"Exceptional"

Exceptional

10.0

excelent plac, very confortable and with a lot of space.

Helpful?

Rubén

Verified booking

Standard Room

Stayed in Oct 23, 2024

"Exceptional"

Exceptional

10.0

Great

Helpful?

Jamilla

Verified booking

partner

Standard Room

Stayed in Oct 20, 2024

"Excellent"

Excellent

8.0

Good option, not much complaints except front desk staff allowing another guest's dog to drink from glassware. I only hoped it wasn't the same glassware other guests were using. Unsanitary.

Helpful?

Bonifacio

Verified booking

family

Standard Room

Stayed in Sep 22, 2024

"Good"

Good

6.0

Safe,walkable

Helpful?

Matthew

Verified booking

partner

Standard Room

Stayed in Sep 18, 2024

"Exceptional"

Exceptional

10.0

The place was super clean and comfortable. I will absolutely be back!

Helpful?

Esmeralda

Verified booking

Standard Room

Stayed in Sep 4, 2024

"Excellent"

Excellent

8.0

We enjoyed our stay everyone is very nice and attentive

Helpful?

2 3

5 6

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Settings

Serenity Hotel Boutique by Alsol

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

One Bedroom Suite

Amenities

Grand Junior Suite

Amenities

One Bedroom Corner Suite

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Excellent"

"Excellent"

"Excellent place"

"Amazing epic STAY "

"Exceptional"

"Exceptional"

"Excellent"

"Good"

"Exceptional"

"Excellent"