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9 / 10 Guest Rating

Serenity Hotel Boutique by Alsol

Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Serenity Hotel Boutique by Alsol - main view

About the Property

Experience a tranquil getaway at Serenity Hotel Boutique by Alsol, the perfect retreat nestled in the heart of Playa del Carmen.

Recreation Amenities
Dive into relaxation at our stunning outdoor pool or soak up the breathtaking views from our rooftop terrace, ideal for unwinding under the sun.

Gourmet Dining
Savor culinary delights at our on-site restaurant or indulge in room service for a cozy night in. Our bar and poolside lounge are perfect for enjoying your favorite drinks while mingling.

Comfort & Connectivity
Stay in one of our stylish 30 air-conditioned rooms, equipped with modern amenities like iPod docking stations and LCD televisions. Complimentary bottled water and reliable Wi-Fi keep you refreshed and connected throughout your stay.

Don't miss out on an unforgettable experience—book your stay at Serenity Hotel Boutique by Alsol today!

Facilities & Amenities

Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 7:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

One Bedroom Suite - Photo 1
One Bedroom Suite - Photo 2
One Bedroom Suite - Photo 3
One Bedroom Suite - Photo 4
One Bedroom Suite - Photo 5
One Bedroom Suite - Photo 6
One Bedroom Suite - Photo 7
One Bedroom Suite - Photo 8
One Bedroom Suite - Photo 9
One Bedroom Suite - Photo 10
One Bedroom Suite - Photo 11
One Bedroom Suite - Photo 12
One Bedroom Suite - Photo 13
One Bedroom Suite - Photo 14
One Bedroom Suite - Photo 15
One Bedroom Suite - Photo 16
One Bedroom Suite - Photo 17
One Bedroom Suite - Photo 18
One Bedroom Suite - Photo 19
1/19

One Bedroom Suite

1 King Bed and 1 Double Sofa Bed603-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

56 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

One Bedroom Suite

Non-refundable
Room Only
20% OFF$111.94

$89.55

Includes taxes & fees
Grand Junior Suite - Photo 1
Grand Junior Suite - Photo 2
Grand Junior Suite - Photo 3
Grand Junior Suite - Photo 4
Grand Junior Suite - Photo 5
1/5

Grand Junior Suite

1 King Bed and 1 Large Twin Sofa Bed829-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

77 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

Grand Junior Suite

Non-refundable
Room Only
20% OFF$141.09

$112.87

Includes taxes & fees
One Bedroom Corner Suite - Photo 1
One Bedroom Corner Suite - Photo 2
One Bedroom Corner Suite - Photo 3
One Bedroom Corner Suite - Photo 4
One Bedroom Corner Suite - Photo 5
1/5

One Bedroom Corner Suite

1 King Bed and 1 Large Twin Sofa Bed689-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

One Bedroom Corner Suite

Non-refundable
Room Only
20% OFF$123.7

$98.96

Includes taxes & fees

Guest Reviews

9
Exceptional107 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the comfortable stay.

Categories

Cleanliness8.5
Service8.5
Location9.5
Room Quality9.5
Amenities9.0
Value for Money9.0
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

S
Scarlett
Verified booking
family_with_children
Standard Room
Stayed in Jun 25, 2024

"Exceptional"

10.0

Beach, dinning , and shopping all within walkable distances. Pool and bar on the roof is very nice and complimentary breakfast is delicious. 😋

Helpful?
W
William
Verified booking
Standard Room
Stayed in Jun 22, 2024

"Serenity"

10.0

Amazing! The penthouse is a must see. Our waiter at the lobby restaurant fantastic!

Helpful?
E
Esther
Verified booking
Standard Room
Stayed in Jun 7, 2024

"Excellent"

8.0

The room was clean but shabby chic. There were buttons missing on the chairs and sofa. The sheets were itchy the 1st night and I had them change the whole bedding. After that, the bed was fine. Service was exceptional. The food in the restaurant was better than the burger restaurant on 5th street.

Helpful?
G
Geanella
Verified booking
Standard Room
Stayed in Jun 5, 2024

"Excellent"

8.0

The service at the hotel restaurant was lovely.

Helpful?
I
Ignacio
Verified booking
Standard Room
Stayed in Jun 3, 2024

"Good"

6.0

Corner Suite was great overall! Some of the furniture looked dated simple changes(rugs and sofa cushions) would make this place really pop and make it more appealing! However the pool closes at 7 pm (really) just the perfect time to go to the pool. Found out later the pool closes to hotel guests so that they can rent out the pool and pool bar for events!

Helpful?
M
MARIO
Verified booking
partner
Standard Room
Stayed in May 30, 2024

"Excellent"

8.0

Separate living room and dining area with refrigerator were nice. Bedding and pillows were comfortable.

Helpful?
J
jason
Verified booking
Standard Room
Stayed in May 30, 2024

"Exceptional"

10.0

Five stars

Helpful?
A
AMBER
Verified booking
Standard Room
Stayed in May 14, 2024

"Excellent"

8.0

Clean, nice pool, rooftop, nice staff, very helpful, restaurant was decent, and good coffee, area is walkable and lots of 7/11, coco, and markets near by. I would stay here again. Only thing is I feel the suite rooms should have microwave and paper towels like it had everything else

Helpful?
A
anthony
Verified booking
Standard Room
Stayed in May 12, 2024

"It’s in the name. Serenity "

10.0

Clean quiet a spacious.

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in May 10, 2024

"Repeat customer. "

10.0

Clean quiet hotel. Nice rooftop with pool with staff member named Ricardo who’s nice and can make a drink while lounging. Rooms spacious with full size fridge and oven.

Helpful?
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