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9 / 10 Guest Rating

Serenity Hotel Boutique by Alsol

Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Serenity Hotel Boutique by Alsol - main view

About the Property

Experience a tranquil getaway at Serenity Hotel Boutique by Alsol, the perfect retreat nestled in the heart of Playa del Carmen.

Recreation Amenities
Dive into relaxation at our stunning outdoor pool or soak up the breathtaking views from our rooftop terrace, ideal for unwinding under the sun.

Gourmet Dining
Savor culinary delights at our on-site restaurant or indulge in room service for a cozy night in. Our bar and poolside lounge are perfect for enjoying your favorite drinks while mingling.

Comfort & Connectivity
Stay in one of our stylish 30 air-conditioned rooms, equipped with modern amenities like iPod docking stations and LCD televisions. Complimentary bottled water and reliable Wi-Fi keep you refreshed and connected throughout your stay.

Don't miss out on an unforgettable experience—book your stay at Serenity Hotel Boutique by Alsol today!

Facilities & Amenities

Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 7:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

One Bedroom Suite - Photo 1
One Bedroom Suite - Photo 2
One Bedroom Suite - Photo 3
One Bedroom Suite - Photo 4
One Bedroom Suite - Photo 5
One Bedroom Suite - Photo 6
One Bedroom Suite - Photo 7
One Bedroom Suite - Photo 8
One Bedroom Suite - Photo 9
One Bedroom Suite - Photo 10
One Bedroom Suite - Photo 11
One Bedroom Suite - Photo 12
One Bedroom Suite - Photo 13
One Bedroom Suite - Photo 14
One Bedroom Suite - Photo 15
One Bedroom Suite - Photo 16
One Bedroom Suite - Photo 17
One Bedroom Suite - Photo 18
One Bedroom Suite - Photo 19
1/19

One Bedroom Suite

1 King Bed and 1 Double Sofa Bed603-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

56 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

One Bedroom Suite

Non-refundable
Room Only
20% OFF$111.94

$89.55

Includes taxes & fees
Grand Junior Suite - Photo 1
Grand Junior Suite - Photo 2
Grand Junior Suite - Photo 3
Grand Junior Suite - Photo 4
Grand Junior Suite - Photo 5
1/5

Grand Junior Suite

1 King Bed and 1 Large Twin Sofa Bed829-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

77 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

Grand Junior Suite

Non-refundable
Room Only
20% OFF$141.09

$112.87

Includes taxes & fees
One Bedroom Corner Suite - Photo 1
One Bedroom Corner Suite - Photo 2
One Bedroom Corner Suite - Photo 3
One Bedroom Corner Suite - Photo 4
One Bedroom Corner Suite - Photo 5
1/5

One Bedroom Corner Suite

1 King Bed and 1 Large Twin Sofa Bed689-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - WiFi 50+ Mbps Entertainment - 50-inch LCD TV, digital channels, and iPod dockFood & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea makerSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningFan

One Bedroom Corner Suite

Non-refundable
Room Only
20% OFF$123.7

$98.96

Includes taxes & fees

Guest Reviews

9
Exceptional107 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the comfortable stay.

Categories

Cleanliness8.5
Service8.5
Location9.5
Room Quality9.5
Amenities9.0
Value for Money9.0
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

S
Skandakumar
Verified booking
Standard Room
Stayed in May 9, 2024

"Excellent"

8.0

Liked the service and vicinity to 5th Ave. Didn't like dinning options.

Helpful?
M
Marc
Verified booking
Standard Room
Stayed in May 9, 2024

"Exceptional"

10.0

Everything was amazing about my stay except the shower as the water never got hot so I actually was taking chilly showers No matter if I took one during the day or in the evening, the water never warmed up . The breakfast every morning was fantastic and the entire stay was comfortable and location was wonderful. I would definitely stay here again!!!

Helpful?
H
Hyuna Alice
Verified booking
friends
Standard Room
Stayed in May 7, 2024

"Excellent"

8.0

LOCATION: We liked the location. It was close enough to everything but not right in the middle of the busy areas. ROOM: Stayed in the 2 bedroom suite on the 3rd floor. The walls are very thin and it is a bit loud. We could hear guests in other rooms very well. Almost, like they were in our room. Street noise is also loud too. Rooms were nice and the suite was big. Certain areas could gave been cleaner, like the shower, but not a huge deal. Rooms could be in better condition but for the price we paid we were happy. Pool: Nice and relaxing.

Helpful?
P
Pedro
Verified booking
Standard Room
Stayed in Apr 30, 2024

"Exceptional"

10.0

Excellent

Helpful?
G
Gilberto
Verified booking
Standard Room
Stayed in Apr 29, 2024

"Recommended✨"

10.0

Good Service Good Location Nice Rooftop Nice Pool The room was very nice, clean, and comfortable.

Helpful?
C
Christopher
Verified booking
partner
Standard Room
Stayed in Apr 29, 2024

"Exceptional"

10.0

Very nice.

Helpful?
A
anthony
Verified booking
Standard Room
Stayed in Apr 29, 2024

"Choice hotel "

10.0

Third time at serenity hotel. Solid choice for a hotel. Fair price. Quiet and clean and close enough the 5th ave shops and bars without having the hear all the blaring music when you wanna daytime nap.

Helpful?
I
Ivan
Verified booking
partner
Standard Room
Stayed in Apr 28, 2024

"Good"

6.0

I didn't receive any "vip benefit" at all... Not a welcom, they denied me an upgrade cause the room available was "too fancy". I didn't been welcom properly at all, no welcome amenities at all. So basically no "vip Access". So disappointed.

Helpful?
J
Janet
Verified booking
partner
Standard Room
Stayed in Apr 23, 2024

"Excellent"

8.0

Great location near to everything but quiet. Big suites and nice rooftop bar and pool. Sadly the internet went out all weekend which was very inconvenient.

Helpful?
B
BRIAN
Verified booking
partner
Standard Room
Stayed in Mar 18, 2024

"Exceptional"

10.0

We were so happy with our stay. The hotel is beautiful, clean, modern and feels very luxurious. The staff were very helpful and friendly and the room was very well equipped and cleaned well every day. We will for sure be staying here again and will be recommending the hotel to everyone.

Helpful?