Centara Riverside Hotel Chiang Mai

The room is pretty big but everythings too old and the door lock not working. Housekeeping never wash the cups

The rooms are big we had three people so it was good for us

This is a fantastic hotel, excellent in every way. We have stayed there at least three times and are never disappointed. The staff are all first-class, from Alex the manager to housekeeping. The fees are very reasonable for the value. We visit Chiang Mai every year, and the Centara is our favorite hotel in all of Chiang Mai.

I've lived in Thailand for years, had a rental car on this trip and am familiar with Chiang Mai. I very much enjoyed our stay at Centara. Earlier reviews stated that this property was run down. It appears to me to have been renovated very well. Our rooms were spacious, clean and very comfortable. Reception and restaurant/coffee shop were very nice (though over priced). The surrounding area had some -- but few -- restaurants, shops, massage businesses, coffee shops and convenience stores. The hotel is relatively far from Chiang Mai's old city and travel by taxi or ride share (Grab, etc) is a must. But that is true of most reasonably-priced hotels outside of old town Chiang Mai.

Good solid hotel

It was a wonderful hotel at a very reasonable price. I would not hesitate to stay there again.

The rooms are spacious; the staff is attentive and polite. Compared to many hotels in the U.S., this experience is exceptional! They offer daily room cleaning, which we no longer receive in the U.S., warm hospitality, and a beautiful breakfast buffet. Centara is not located in the Night Bazaar, but is not far away, so those looking for that experience would need to take a short tuktuk or songtaew ride. We enjoyed being away from the Night Bazaar noise and busyness. I would recommend Centara to all.

The property upstairs where the rooms are is just simply not clean. There were potato chips outside of the elevator for the entire four days we stayed there. When we first got there, our telephone didn’t work and the do not disturb button for our room never did work so we were never able to have a do not disturb sign. Not the type of hotel that I’m used to staying at.

This is a large / mega hotel. Opposite to some of the smaller boutiques. Looks like it was built in the 80s with heavy wood furniture, carpeted rooms very large bath. It is generous for space but bed runs on the small side. Mattresses had a slope from wear. Very unfriendly electrical system with rigid switches (very late 1970s design). Outlets for modern phones tablets and computers were difficult to find and access. Flat screen TV was an after thought. Water pressure was great, breakfast more than sufficient although the station attendants - especially noodle stand was hit and miss. Solid 7.5 to 8.1 overall. The Starbucks inspired cafe was nice, but a real business center area with printer would be a nice addition.

Nice hotel Beautiful rooms Friendly staff Comfortable beds