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8.6 / 10 Guest Rating

Dreams Natura Resort & Spa - All Inclusive

SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Puerto Morelos, mx

Dreams Natura Resort & Spa - All Inclusive - main view

About the Property

Luxurious Accommodation

Dreams Natura Resort & Spa - All Inclusive, nestled in Cancún, offers 5-star accommodation with air-conditioned rooms, free WiFi, and a range of amenities. The guest rooms feature modern comforts like flat-screen TVs and private bathrooms, ensuring a comfortable stay.

Exciting Facilities

Guests can enjoy a variety of facilities, including an outdoor swimming pool, fitness centre, and a terrace to unwind. The resort also offers a kids' club, perfect for families, and a business centre for those mixing work with leisure.

Unforgettable Experiences

With activities like snorkeling and easy access to popular attractions like Playa Petempich and La Isla Shopping Mall, Dreams Natura Resort & Spa promises a memorable stay for all guests. Book now for an unforgettable vacation experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Relax in style and comfort with our elegant rooms.
Relax in our spacious and stylish hotel room!
Relax in stylish comfort and modern elegance.
Relax on your private balcony with stunning views!
Refreshing elegance for a rejuvenating stay.
Refreshing design for a rejuvenating shower experience!
1/6

Junior Suite Tropical View - Double Beds

Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View Double

Non-refundable
All Inclusive
20% OFF$461.78

$369.42

Includes taxes & fees
Relax in this stylish, modern retreat.
Relax in style with modern amenities and vibrant decor.
Revitalize your senses in this stylish shower retreat!
Experience luxury and comfort in our elegant bathroom oasis.
Relax in comfort with spacious accommodations and modern decor.
1/5

Junior Suite Ocean View - Double Beds

Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Ocean View Double

Non-refundable
All Inclusive
20% OFF$517.39

$413.91

Includes taxes & fees
Relax in your stylish retreat with modern comforts.
Relax in a stylish, comfortable hotel room retreat.
Relax in your private oasis by the pool.
Relax in style and comfort in our luxurious bathroom.
Relax in comfort and style at our spacious hotel room!
Relax in this serene and stylish bathroom retreat.
Revitalize in our stunningly unique shower space!
1/7

Junior Suite Swim Out - Double Beds

The pool with a view is a top feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

52 sqm
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Swim-Out Double

Non-refundable
All Inclusive
20% OFF$539.85

$431.88

Includes taxes & fees
Relax in comfort with stunning views from your room!
Refresh in our vibrant and modern shower oasis!
Revitalize your senses with luxurious bath essentials.
Relax in style with our luxurious bathroom amenities!
Relax in this stylish and serene space!
Relax in a stylish and spacious hotel bathroom.
Relax in this stylishly designed comfort zone.
1/7

Preferred Club Junior Suite Partial Ocean View

This suite features a balcony, a tumble dryer, and tea/coffee-making facilities. It also features a living area, a marble bathroom with a shower and free toiletries, a private balcony with a hot tub and a partial ocean view, a sofa bed, and a mini-bar. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

60 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

SUITE Preferred Club Junior Suite Partial Ocean View K

Non-refundable
All Inclusive
20% OFF$672.74

$538.19

Includes taxes & fees
Relax in style with our luxurious hotel rooms.
Relax and enjoy stunning ocean views from your private terrace!
Relax in this chic and spacious bathroom oasis!
Revitalize in our modern, spacious bathroom oasis.
Experience a refreshing shower in this stylish bath retreat.
Indulge in luxury with our premium bath amenities!
Relax in comfort with our spacious hotel rooms!
Relax in a stylish and serene space.
1/8

Preferred Club Junior Suite Ocean View - Double Beds

This suite features a balcony, a private entrance, and tile/marble flooring. Small dogs can be accommodated. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Ocean View Double

Non-refundable
All Inclusive
20% OFF$525.23

$420.18

Includes taxes & fees
Relax in style with our modern hotel room escape!
Relax in style with our comfy beds and balcony views!
Relax in style with our luxurious bathroom amenities!
Indulge in luxury with our pampering bath amenities!
Revitalize in our vibrant and modern shower oasis.
1/5

Preferred Club Ocean Front Double

This room features a balcony with a whirlpool and ocean views. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Ocean Front Double

Non-refundable
All Inclusive
20% OFF$543.21

$434.57

Includes taxes & fees
Experience luxury in your serene retreat.
Relax in style in your spacious retreat.
Wake up to stunning ocean views every morning!
Relax on your private terrace with stunning ocean views!
Relax and unwind with stunning ocean views!
Relax in luxury with our premium bath amenities.
Relax in luxury with our stunning spa-like bathroom.
Enjoy a scenic meal with stunning ocean views!
1/8

Preferred Club Master Suite Ocean Front

This suite offers a separate dining and living area with a large sofa and mini-bar. It has a marble bathroom with 2 sinks, a bathtub and a separate shower. It also has a private furnished balcony with hot tub and an oceanfront location. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

86 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Master Suite Ocean Front

Non-refundable
All Inclusive
20% OFF$688.96

$551.17

Includes taxes & fees
Relax in luxury and comfort in our spacious rooms!
Relax in stylish comfort with stunning ocean views!
Sleek comfort awaits in your cozy retreat!
Experience luxury in this beautifully tiled shower retreat.
Relax in a modern, luxurious setting.
1/5

Family Junior Suite Ocean View

The spacious family room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.

99 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Junior Suite Ocean View

Non-refundable
All Inclusive
20% OFF$1,289.95

$1,031.96

Includes taxes & fees
Junior Suite Partial Ocean View King - Photo 1
Junior Suite Partial Ocean View King - Photo 2
Junior Suite Partial Ocean View King - Photo 3
Junior Suite Partial Ocean View King - Photo 4
Junior Suite Partial Ocean View King - Photo 5
1/5

Junior Suite Partial Ocean View King

1 King Bed560-sq-foot room with partial sea views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Partial Ocean View King

Non-refundable
All Inclusive
20% OFF$493.86

$395.09

Includes taxes & fees
Junior Suite Tropical View King - Photo 1
Junior Suite Tropical View King - Photo 2
Junior Suite Tropical View King - Photo 3
Junior Suite Tropical View King - Photo 4
Junior Suite Tropical View King - Photo 5
1/5

Junior Suite Tropical View King

1 King Bed560-sq-foot room with garden views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$461.78

$369.42

Includes taxes & fees
Junior Suite Ocean View King - Photo 1
Junior Suite Ocean View King - Photo 2
Junior Suite Ocean View King - Photo 3
Junior Suite Ocean View King - Photo 4
Junior Suite Ocean View King - Photo 5
1/5

Junior Suite Ocean View King

1 King Bed560-sq-foot room with sea views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking, pet friendly

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$517.39

$413.91

Includes taxes & fees
Preferred Club Junior Suite Partial Ocean View King - Photo 1
Preferred Club Junior Suite Partial Ocean View King - Photo 2
Preferred Club Junior Suite Partial Ocean View King - Photo 3
Preferred Club Junior Suite Partial Ocean View King - Photo 4
Preferred Club Junior Suite Partial Ocean View King - Photo 5
Preferred Club Junior Suite Partial Ocean View King - Photo 6
Preferred Club Junior Suite Partial Ocean View King - Photo 7
1/7

Preferred Club Junior Suite Partial Ocean View King

1 King Bed560-sq-foot room with partial sea views Club/Executive Level - Club Lounge access, light refreshments, and separate check-in locationInternet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerBathrobe

Preferred Club Junior Suite Partial Ocean View King

Non-refundable
All Inclusive
20% OFF$517.25

$413.8

Includes taxes & fees
Junior Suite Swim-Out King - Photo 1
Junior Suite Swim-Out King - Photo 2
Junior Suite Swim-Out King - Photo 3
Junior Suite Swim-Out King - Photo 4
Junior Suite Swim-Out King - Photo 5
Junior Suite Swim-Out King - Photo 6
1/6

Junior Suite Swim-Out King

1 King Bed560-sq-foot room with garden views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Swim-Out King

Non-refundable
All Inclusive
20% OFF$539.85

$431.88

Includes taxes & fees
Preferred Club Junior Suite Ocean View King - Photo 1
Preferred Club Junior Suite Ocean View King - Photo 2
Preferred Club Junior Suite Ocean View King - Photo 3
Preferred Club Junior Suite Ocean View King - Photo 4
Preferred Club Junior Suite Ocean View King - Photo 5
Preferred Club Junior Suite Ocean View King - Photo 6
Preferred Club Junior Suite Ocean View King - Photo 7
Preferred Club Junior Suite Ocean View King - Photo 8
Preferred Club Junior Suite Ocean View King - Photo 9
1/9

Preferred Club Junior Suite Ocean View King

1 King Bed560-sq-foot room with sea views Club/Executive Level - Club Lounge access, light refreshments, and separate check-in locationInternet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking, pet friendly

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerBathrobe

Preferred Club Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$525.23

$420.18

Includes taxes & fees

Guest Reviews

8.6
Excellent764 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the great activities for families.

Categories

Cleanliness6.9
Service9.3
Location8.9
Room Quality8.8
Amenities8.3
Value for Money8.8
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

S
S6317EUlilys
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"It was great"

10.0

Miguel the entertainment team was amazing, he was so energetic and very enjoyable to be around. I couldn’t imagine the trip without him

Helpful?
Y
yorickv395
Verified booking
Couples
Standard Room
Stayed in Dec 27, 2025

"Go here!"

10.0

Had a great stay!! Great for the kids and the food is epicc! Miguel the entertainment team !! They are the best damn this resort is a ton of fun!

Helpful?
1
169piersb
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"Dreams Natura was a dream"

10.0

Super hotel, kids reckon the best holiday and I agree. The staff are super friendly and big up to Miguel and the entertainment team keeping everyone entertained around the pool day in and day out! 5 stars from us Thank you Mexico

Helpful?
I
ileanar312
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"Very nice experience learning about salsa making with fresh ingredients and we got to eat tacos to try one salsa! Staff"

10.0

Very nice experience learning about salsa making with fresh ingredients and we got to eat tacos to try one salsa! Staff was amazing!

Helpful?
8
836diannea
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"Salsa class"

10.0

Enjoyed the entertainment with Miguel!! Spicy salsa making class was so much fun. Make it as spicy as you want. Quick and easy.

Helpful?
G
Global577195
Verified booking
Family
Standard Room
Stayed in Dec 26, 2025

"Jr Masterchef class a must for kids!"

10.0

The Jr Masterchef competition was awesome! The kids had a great time and learned new skills and new friends. I highly recommend this activity.

Helpful?
A
ashleynN8708NCSEATTLE, WASHINGTON
Verified booking
Couples
Standard Room
Stayed in Dec 26, 2025

"Anniversary trip"

10.0

Dreams Natura Resort & Spa December 17–21, 2025 Impressions Black Members Celebrating Our 3rd Wedding Anniversary We stayed at Dreams Natura from December 17–21, 2025, to celebrate our 3rd wedding anniversary as Impressions Black members, and overall we had a wonderful experience. We booked a Preferred King Ocean View and were upgraded to a Master Suite, which was fantastic. The room was clean, spacious, and beautifully maintained. It featured two hot tubs—one inside and one on the balcony. The balcony itself was quite large, though the outdoor chairs could have been more comfortable. Upon arrival, we were welcomed with a personalized sign along with chocolate-covered strawberries, fresh fruit, and desserts, which was a really nice touch. Dreams Natura is a smaller-sized resort, making it easy to navigate and never overwhelming. We spent most of our time at the Preferred area pool, where the service was excellent. One minor downside was that the two sides of the Preferred area are not connected, which made it slightly inconvenient at times. As part of our membership, we also enjoyed a Bali bed for a day, which was relaxing and well worth it. Our membership included a 25-minute chair massage, which we opted to exchange for hydrotherapy instead—and it was amazing. The spa itself was very relaxing, and the entire experience exceeded expectations. The overall service throughout the resort was fantastic. The staff were consistently friendly, attentive, and eager to help. We enjoyed the water slides, lazy river, and even had fun spending time at the arcade. The beach was decent—there wasn’t much seaweed, which was nice—but it wasn’t the best beach we’ve experienced. That said, my husband really enjoyed playing beach volleyball during our stay. We also did an anniversary photo session, and our photographer Marvin was wonderful—professional, friendly, and made the experience fun and memorable. A huge highlight of our stay was our butler, Fernando. He was absolutely phenomenal. He made all of our dinner reservations, checked in on us regularly, arranged our Bali bed and spa day, and handled everything we needed seamlessly. His attention to detail and care truly elevated our experience. Overall, we had a fantastic anniversary trip and felt well taken care of from start to finish. Dreams Natura is a great option for couples looking for a relaxing, fun, and well-serviced resort experience.

Helpful?
A
aceidrainORLANDO, FLORIDA
Verified booking
Family
Standard Room
Stayed in Dec 25, 2025

"Awesome custom sushi making class"

10.0

Samantha and Marco on the sushi making entertainment are fantastic and they made a great class!!! Thank you guys for a great class!! This was awesome.

Helpful?
5
522bethanns
Verified booking
Family
Standard Room
Stayed in Dec 25, 2025

"Wonderful Sushi Making Class!"

10.0

We took the sushi making class with Marco and he made us feel like real sushi chefs! Samantha is the kindest most fun entertainment staff!

Helpful?
J
jwiley1017WEBSTER, SOUTH DAKOTA
Verified booking
Family
Standard Room
Stayed in Dec 25, 2025

"Great service"

10.0

Stayed here a couple weeks ago with a large group of people. My wife and I didn’t have the greatest stay and then had a major issue at the end of the trip. I am giving 5* for a few reasons. First they made my loved ones wedding an amazing day. Second, nobody else in our group had issues. The problems were the kind of things that could have happened anywhere. Finally, I mentioned the issues I had at checkout and they forwarded my concerns to the GM. The GM reached out personally and gave me some Hyatt points to make up for the issues I had. I was very impressed. I have my own business and have the attitude that if you do business with someone for long enough you will eventually have a negative experience. That is when you truly see who you are dealing with. If they make things right, the fact that I had an issue will probably make me an even more loyal customer. That is the case here. I can’t wait to stay at a Hyatt All Inclusive property again. Thanks for the fantastic service.

Helpful?