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8.6 / 10 Guest Rating

Dreams Natura Resort & Spa - All Inclusive

SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Puerto Morelos, mx

Dreams Natura Resort & Spa - All Inclusive - main view

About the Property

Luxurious Accommodation

Dreams Natura Resort & Spa - All Inclusive, nestled in Cancún, offers 5-star accommodation with air-conditioned rooms, free WiFi, and a range of amenities. The guest rooms feature modern comforts like flat-screen TVs and private bathrooms, ensuring a comfortable stay.

Exciting Facilities

Guests can enjoy a variety of facilities, including an outdoor swimming pool, fitness centre, and a terrace to unwind. The resort also offers a kids' club, perfect for families, and a business centre for those mixing work with leisure.

Unforgettable Experiences

With activities like snorkeling and easy access to popular attractions like Playa Petempich and La Isla Shopping Mall, Dreams Natura Resort & Spa promises a memorable stay for all guests. Book now for an unforgettable vacation experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Relax in style and comfort with our elegant rooms.
Relax in our spacious and stylish hotel room!
Relax in stylish comfort and modern elegance.
Relax on your private balcony with stunning views!
Refreshing elegance for a rejuvenating stay.
Refreshing design for a rejuvenating shower experience!
1/6

Junior Suite Tropical View - Double Beds

Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Tropical View Double

Non-refundable
All Inclusive
20% OFF$461.78

$369.42

Includes taxes & fees
Relax in this stylish, modern retreat.
Relax in style with modern amenities and vibrant decor.
Revitalize your senses in this stylish shower retreat!
Experience luxury and comfort in our elegant bathroom oasis.
Relax in comfort with spacious accommodations and modern decor.
1/5

Junior Suite Ocean View - Double Beds

Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Ocean View Double

Non-refundable
All Inclusive
20% OFF$517.39

$413.91

Includes taxes & fees
Relax in your stylish retreat with modern comforts.
Relax in a stylish, comfortable hotel room retreat.
Relax in your private oasis by the pool.
Relax in style and comfort in our luxurious bathroom.
Relax in comfort and style at our spacious hotel room!
Relax in this serene and stylish bathroom retreat.
Revitalize in our stunningly unique shower space!
1/7

Junior Suite Swim Out - Double Beds

The pool with a view is a top feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

52 sqm
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Swim-Out Double

Non-refundable
All Inclusive
20% OFF$539.85

$431.88

Includes taxes & fees
Relax in comfort with stunning views from your room!
Refresh in our vibrant and modern shower oasis!
Revitalize your senses with luxurious bath essentials.
Relax in style with our luxurious bathroom amenities!
Relax in this stylish and serene space!
Relax in a stylish and spacious hotel bathroom.
Relax in this stylishly designed comfort zone.
1/7

Preferred Club Junior Suite Partial Ocean View

This suite features a balcony, a tumble dryer, and tea/coffee-making facilities. It also features a living area, a marble bathroom with a shower and free toiletries, a private balcony with a hot tub and a partial ocean view, a sofa bed, and a mini-bar. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

60 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

SUITE Preferred Club Junior Suite Partial Ocean View K

Non-refundable
All Inclusive
20% OFF$672.74

$538.19

Includes taxes & fees
Relax in style with our luxurious hotel rooms.
Relax and enjoy stunning ocean views from your private terrace!
Relax in this chic and spacious bathroom oasis!
Revitalize in our modern, spacious bathroom oasis.
Experience a refreshing shower in this stylish bath retreat.
Indulge in luxury with our premium bath amenities!
Relax in comfort with our spacious hotel rooms!
Relax in a stylish and serene space.
1/8

Preferred Club Junior Suite Ocean View - Double Beds

This suite features a balcony, a private entrance, and tile/marble flooring. Small dogs can be accommodated. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Junior Suite Ocean View Double

Non-refundable
All Inclusive
20% OFF$525.23

$420.18

Includes taxes & fees
Relax in style with our modern hotel room escape!
Relax in style with our comfy beds and balcony views!
Relax in style with our luxurious bathroom amenities!
Indulge in luxury with our pampering bath amenities!
Revitalize in our vibrant and modern shower oasis.
1/5

Preferred Club Ocean Front Double

This room features a balcony with a whirlpool and ocean views. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

52 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Ocean Front Double

Non-refundable
All Inclusive
20% OFF$543.21

$434.57

Includes taxes & fees
Experience luxury in your serene retreat.
Relax in style in your spacious retreat.
Wake up to stunning ocean views every morning!
Relax on your private terrace with stunning ocean views!
Relax and unwind with stunning ocean views!
Relax in luxury with our premium bath amenities.
Relax in luxury with our stunning spa-like bathroom.
Enjoy a scenic meal with stunning ocean views!
1/8

Preferred Club Master Suite Ocean Front

This suite offers a separate dining and living area with a large sofa and mini-bar. It has a marble bathroom with 2 sinks, a bathtub and a separate shower. It also has a private furnished balcony with hot tub and an oceanfront location. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage

86 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Club Master Suite Ocean Front

Non-refundable
All Inclusive
20% OFF$688.96

$551.17

Includes taxes & fees
Relax in luxury and comfort in our spacious rooms!
Relax in stylish comfort with stunning ocean views!
Sleek comfort awaits in your cozy retreat!
Experience luxury in this beautifully tiled shower retreat.
Relax in a modern, luxurious setting.
1/5

Family Junior Suite Ocean View

The spacious family room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.

99 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Junior Suite Ocean View

Non-refundable
All Inclusive
20% OFF$1,289.95

$1,031.96

Includes taxes & fees
Junior Suite Partial Ocean View King - Photo 1
Junior Suite Partial Ocean View King - Photo 2
Junior Suite Partial Ocean View King - Photo 3
Junior Suite Partial Ocean View King - Photo 4
Junior Suite Partial Ocean View King - Photo 5
1/5

Junior Suite Partial Ocean View King

1 King Bed560-sq-foot room with partial sea views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Partial Ocean View King

Non-refundable
All Inclusive
20% OFF$493.86

$395.09

Includes taxes & fees
Junior Suite Tropical View King - Photo 1
Junior Suite Tropical View King - Photo 2
Junior Suite Tropical View King - Photo 3
Junior Suite Tropical View King - Photo 4
Junior Suite Tropical View King - Photo 5
1/5

Junior Suite Tropical View King

1 King Bed560-sq-foot room with garden views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$461.78

$369.42

Includes taxes & fees
Junior Suite Ocean View King - Photo 1
Junior Suite Ocean View King - Photo 2
Junior Suite Ocean View King - Photo 3
Junior Suite Ocean View King - Photo 4
Junior Suite Ocean View King - Photo 5
1/5

Junior Suite Ocean View King

1 King Bed560-sq-foot room with sea views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking, pet friendly

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$517.39

$413.91

Includes taxes & fees
Preferred Club Junior Suite Partial Ocean View King - Photo 1
Preferred Club Junior Suite Partial Ocean View King - Photo 2
Preferred Club Junior Suite Partial Ocean View King - Photo 3
Preferred Club Junior Suite Partial Ocean View King - Photo 4
Preferred Club Junior Suite Partial Ocean View King - Photo 5
Preferred Club Junior Suite Partial Ocean View King - Photo 6
Preferred Club Junior Suite Partial Ocean View King - Photo 7
1/7

Preferred Club Junior Suite Partial Ocean View King

1 King Bed560-sq-foot room with partial sea views Club/Executive Level - Club Lounge access, light refreshments, and separate check-in locationInternet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerBathrobe

Preferred Club Junior Suite Partial Ocean View King

Non-refundable
All Inclusive
20% OFF$517.25

$413.8

Includes taxes & fees
Junior Suite Swim-Out King - Photo 1
Junior Suite Swim-Out King - Photo 2
Junior Suite Swim-Out King - Photo 3
Junior Suite Swim-Out King - Photo 4
Junior Suite Swim-Out King - Photo 5
Junior Suite Swim-Out King - Photo 6
1/6

Junior Suite Swim-Out King

1 King Bed560-sq-foot room with garden views Internet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking

52 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite Swim-Out King

Non-refundable
All Inclusive
20% OFF$539.85

$431.88

Includes taxes & fees
Preferred Club Junior Suite Ocean View King - Photo 1
Preferred Club Junior Suite Ocean View King - Photo 2
Preferred Club Junior Suite Ocean View King - Photo 3
Preferred Club Junior Suite Ocean View King - Photo 4
Preferred Club Junior Suite Ocean View King - Photo 5
Preferred Club Junior Suite Ocean View King - Photo 6
Preferred Club Junior Suite Ocean View King - Photo 7
Preferred Club Junior Suite Ocean View King - Photo 8
Preferred Club Junior Suite Ocean View King - Photo 9
1/9

Preferred Club Junior Suite Ocean View King

1 King Bed560-sq-foot room with sea views Club/Executive Level - Club Lounge access, light refreshments, and separate check-in locationInternet - Free WiFi Entertainment - 40-inch Smart TVFood & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-Smoking, pet friendly

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerBathrobe

Preferred Club Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$525.23

$420.18

Includes taxes & fees

Guest Reviews

8.6
Excellent764 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the great activities for families.

Categories

Cleanliness6.9
Service9.3
Location8.9
Room Quality8.8
Amenities8.3
Value for Money8.8
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

S
SandracoCO
Verified booking
family_with_children
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?
J
JohnusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Overall great stay but would not return for the mere fact that we don't have young children."

8.0

Excellent service, food was better than most All Inclusives visited before, spa was amazing, room and housekeeping was stellar, the wait staff were great, an overall great experience. Excellent hotel for families with children.

The beach was murky. The surrounding area has nothing of interest to see. Occasionally, there is a foul odor that streams across the pool area.

Helpful?
M
María ElenamxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Agradable lugar"

9.0

La comida fue de excelente calidad,la atención todos muy amables, lo único malo fue la playa tenía sargazo pero eso no depende del hotel, muy buena eleccion

La playa

Helpful?
A
AldanaesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2026

"Excelente hotel sino te importa tanto la playa"

9.0

El servicio es super amable y atento! Las piscinas son lo mejor del hotel! Están climatizadas!! La comida es genial! Hemos comido mejor en el buffet que en los restaurantes. Lo recomiendo

La playa es malísima!!! El mar se ve marrón … no hemos ido nunca! Es una pena! No utilizar el servicio de lavado de ropa!! Me valió €150 ! Excesivamente caro!!! Los shows no son muy buenos tampoco. He visto shows mucho más profesionales en hoteles más pequeños.

Helpful?
A
AlexeyzaZA
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

10.0
Helpful?
K
Karla2114mxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Excellent"

8.0

El mar era imposible para meterse era completamente chocolate pero entiendo que son cosas que estan fuera de sus manos y es parte de la naturaleza

Helpful?
C
CarolinacoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0
Helpful?
P
PratimausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 6, 2026

"Not even if last option"

2.0

Not much. Breakfast was decent.

Nothing basically. Rooms had a severe damp smell. Restaurant staff did not know what they were doing. We went to the Mexixan restaurant and waited 45 mins just for beans and rice for our kids. The staff was also not as warm as we have usually seen in other Cancun resorts. Needless to say I would never go back there again.

Helpful?
C
Climber56836643837
Verified booking
NONE
Standard Room
Stayed in Jan 3, 2026

"Couple Vacation Experience"

10.0

I went with my girlfriend and overall, everything was great however there were so many families at the resort, the preferred club area was full and at days we couldn’t find a seat for the beach or pool. Everything else was perfect though and the spa is just wonderful. All the workers are super nice and are very welcoming. I would go again to experience the spa deeper. The beach has a lot of seaweed even in December. But overall service and the room exceeded my expectations. Just definitely more of a family resort. El Patio was our favorite restaurant.

Helpful?
J
jfleischmann7BALTIMORE, MARYLAND
Verified booking
NONE
Standard Room
Stayed in Jan 3, 2026

"Would not recommend for families looking for luxury experience."

2.0

Would not recommend for families looking for luxury experience. Not a lot of activities for kids, entertainment options were too late, no chairs open after 8am in preferred club section of beach, staff did not make an effort to meet specific requests, etc.

Helpful?
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