Hotel Carlisle

Nice for an evernight stay

This is a nice looking hotel. We stayed here on Sunday prior to a 5 day trip and our room smelled of sewer, but we didn’t notice until unpacked, so we put up with it. Upon returning from our trip we stayed here again and asked for a room that didn’t have the sewer smell and the front desk said that there was a sewage treatment plant near the hotel and they couldn’t do anything about the sewer smell. Also on this stay the elevator was not working and wasn’t 5 days earlier … still not working. Our room was on the third floor so we had to carry our luggage up two sets of stairs, which is very difficult for a 75 year old couple. The staff was friendly and the facilities nice except for the non working elevator. I would think twice about staying in this hotel.

The staff was nice and willing to help. Our Room on the Third Floor with a broken Elevator. I was informed it has been down for Months. We were not happy about that!! The Room wasn’t the cleanest I’ve ever stayed in and had a musty smell. Being a 9.0 On Hotels.com is a Joke to say the least…..

Stacey at the front desk was amazing. She made the whole experience great!

Staff is always friendly beyond what is required of them. Have stayed here multiple times and always the same hospitality no matter the employees.

They need to fix their drainage issue

Hotel elevator has not worked in over a year. Had to carry luggage to 2nd floor! I am 75& had a stroke 2 1/2 years ago! I’m am fairly healthy but would have liked the elevator!

I liked the place for it's location, comfortable rooms, cleanliness. Mostly the people working there. All were friendly and they made our stay perfect. Only thing that wasn't perfect was the elevator not working. Although I made reservations 5 months ago, I had to use a room on the second floor. My friend that traveled witb me is 83 with health issues had to use the stairs. The elevator apparently has been broken a long time. It was broke when I stayed there 6 months ago. ...next time I come I will make sure to specify a ground level.

The elevator was broken and they didn’t tell us until after we checked in. Never will stay here again. Wife got a bad hip and hard a hard time going up three flights of stairs. Breakfast staff was excellent!

We stayed in a 1 bedroom suite and it was very roomy and comfortable. The lady at the front desk upgraded us because the elevator was broken and my husband can’t do stairs right now due to a knee injury. We stopped late at night after driving 10 hours and I’m just glad we didn’t have to leave and find something else.

The elevator wasn’t working when we were there. Our room smelled like animals. They do allow animals so just be aware if you’re allergic, go somewhere else.