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8.6 / 10 Guest Rating

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moon Ridge Rd, Big Bear Lake, California, 92315, Big Bear Lake, US

Chateau Big Bear Boutique Hotel, BW Signature Collection - main view

About the Property

Luxurious Accommodations
Indulge in the 80 air-conditioned rooms featuring modern amenities like flat-screen televisions and complimentary toiletries.

Recreational Facilities
Unwind in the spa tub or stay fit in the fitness center after a day on the slopes. Enjoy entertainment in the arcade/game room.

Dining and Event Spaces
Relish a delicious meal at the on-site restaurant and sip on drinks at the bar/lounge. For events, make use of the 2077 square feet of conference space.

Book now for a memorable stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in the heart of Big Bear Lake.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds285-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

ROOM, 2 QUEEN BEDS, BALCONY

Non-refundable
Breakfast Included
20% OFF$236.02

$188.82

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 1
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 2
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed with Fireplace

Non-refundable
Breakfast Included
20% OFF$220.38

$176.3

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 2
1/2

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen Beds285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds with Fireplace

Non-refundable
Breakfast Included
20% OFF$220.38

$176.3

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 1
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 2
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Balcony

1 King Bed285-sq-foot room with a balcony/patio Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

ROOM, KING BED, BALCONY

Non-refundable
Breakfast Included
20% OFF$236.02

$188.82

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Balcony - Photo 1
Standard Room, 1 King Bed, Accessible, Balcony - Photo 2
Standard Room, 1 King Bed, Accessible, Balcony - Photo 3
Standard Room, 1 King Bed, Accessible, Balcony - Photo 4
1/4

Standard Room, 1 King Bed, Accessible, Balcony

1 King Bed300-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Standard Room, 1 King Bed, Non Smoking, Balcony

Non-refundable
Breakfast Included
20% OFF$246.71

$197.37

Includes taxes & fees

Guest Reviews

8.6
Excellent166 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent staff.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
Mirna
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Exceptional"

10.0

The look of the property is unique and beautiful, nothing like it in the area, nested against large pine trees, made the experience one of a kind. Highly recommended this property.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Nothing Special"

8.0

The free breakfast was good. Lots of options. The beds were not very comfortable. The sheets felt like fine grit sandpaper. Overall, I'd say the hotel was pretty average.

Helpful?
G
Gladys
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Good"

6.0

The restaurant and bar was not opened as advertised. It is only opened Friday & Saturday. They should disclose that on their website! Breakfast was okay. Scrambled eggs were cold.

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

Great experience with a unique atmosphere.

Helpful?
J
John
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Great property, only negatives were slow internet, hard to control AC and limited TV channels

Helpful?
A
Alfredo
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

HD a great time and it want crowded

Helpful?
E
Elspeth
Verified booking
family
Standard Room
Stayed in Aug 11, 2025

"Good"

4.0

Booked hotel based on reviews. Check-in was not a great experience. There was an event at the hotel which meant the car park and grounds were full and the pool was effectively out of bounds. The room was small and shabby (cracked sink, chipped furniture etc) and the balcony looked over messy back yards. Self-service breakfast was good.

Helpful?
N
Nancy
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Good"

4.0

Experience could have been a better, very disappointing stay. Found out the next morning there was a planned power outage. We were not advised at check in. I was traveling with my young son alone for a baseball tournament and the power went out after dinner. I was unable to shower. No one came around to advise of what was going on. It was an uncomfortable night with no air. I had no service and my phone was nearly dead so I had to save it and I did not feel safe to leave my room with my son at that time of night. In the morning I received no apology or explanation of what happened. I found out through social media of the outage.

Helpful?
C
cary
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Great staff and they made everthing amazing

Helpful?
T
Tae
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Good"

2.0

You can hear a conversation clearly from your next suite The views was a buck wall

Helpful?
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