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8.6 / 10 Guest Rating

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moon Ridge Rd, Big Bear Lake, California, 92315, Big Bear Lake, US

Chateau Big Bear Boutique Hotel, BW Signature Collection - main view

About the Property

Luxurious Accommodations
Indulge in the 80 air-conditioned rooms featuring modern amenities like flat-screen televisions and complimentary toiletries.

Recreational Facilities
Unwind in the spa tub or stay fit in the fitness center after a day on the slopes. Enjoy entertainment in the arcade/game room.

Dining and Event Spaces
Relish a delicious meal at the on-site restaurant and sip on drinks at the bar/lounge. For events, make use of the 2077 square feet of conference space.

Book now for a memorable stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in the heart of Big Bear Lake.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Accessible, Bathtub - Photo 1
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 2
Standard Room, 1 King Bed, Accessible, Bathtub - Photo 3
1/3

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed285-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Accessible bathtubNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 King, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$235.09

$188.07

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds285-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds, Nonsmoking, Fireplace, Balcony

Non-refundable
Breakfast Included
20% OFF$235.09

$188.07

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 1
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 2
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking, Fireplace

Non-refundable
Breakfast Included
20% OFF$224.15

$179.32

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 2
1/2

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen Beds285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds, Nonsmoking, Fireplace

Non-refundable
Breakfast Included
20% OFF$224.15

$179.32

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 1
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 2
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Balcony

1 King Bed285-sq-foot room with a balcony/patio Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking, Fireplace, Balcony

Non-refundable
Breakfast Included
20% OFF$235.09

$188.07

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Balcony - Photo 1
Standard Room, 1 King Bed, Accessible, Balcony - Photo 2
Standard Room, 1 King Bed, Accessible, Balcony - Photo 3
Standard Room, 1 King Bed, Accessible, Balcony - Photo 4
1/4

Standard Room, 1 King Bed, Accessible, Balcony

1 King Bed300-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 King, Roll-in Shower, Balcony, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$235.09

$188.07

Includes taxes & fees

Guest Reviews

8.6
Excellent166 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent staff.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

V
Vickie
Verified booking
partner
Standard Room
Stayed in Aug 7, 2025

"Excellent"

8.0

The restaurant was only open on the weekends. Breakfast buffet was very limited.

Helpful?
B
Brigetta
Verified booking
partner
Standard Room
Stayed in Aug 3, 2025

"Excellent"

8.0

Unique property close to Bear Mountain. Tiffany's Bistro had great food, drinks, and entertainment.

Helpful?
Q
Quazi
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Cozy Stay with a Few Quirks"

8.0

I really loved the room—super cozy and the bed was incredibly comfortable. The fireplace added a nice touch and made the space feel warm and relaxing. Definitely one of the better rooms I’ve stayed in for a mountain getaway. That said, the lobby was… interesting. The decor felt very dated and over-the-top, with an overwhelming number of tacky chandeliers. One small area had around 20 pink chandeliers clustered together—it was a bit much. Thankfully, the room made up for it. Parking was surprisingly expensive for Big Bear, especially since most places offer free or more affordable options. However, the front desk staff were very kind and ended up waiving our parking fee due to a delay in getting our room ready. All the staff we interacted with were friendly and helpful throughout our stay. Despite the quirky decor and pricey parking, I’d definitely consider staying again just for the comfort and coziness of the room.

Helpful?
M
Michael D
Verified booking
family
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

Nice clean and comfortable room.

Helpful?
R
Robert
Verified booking
partner
Standard Room
Stayed in Jul 30, 2025

"Excellent"

8.0

They needed towels at the pool and hot tub.

Helpful?
S
Susan
Verified booking
partner
Standard Room
Stayed in Jul 27, 2025

"Excellent"

8.0

A lovely hotel. Close to many restaurants and walkable to the far end of the lake. Plenty of car parking

Helpful?
J
Jose
Verified booking
family
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

In the middle of downtown, close to shopping and dining places, including trails and the zoo. Their hot breakfast was also excellent!!! Very friendly staff...

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Jul 25, 2025

"Excellent"

8.0

Very nice hotel-clean, well

Helpful?
M
Martha
Verified booking
family
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Loved staying here. Just a couple of hours away from home and it felt like another world. Quiet and relaxing. Nice pool. All the employees we came in contact with were very friendly. The daily breakfast was amazing. Lots of seating and great spread/choices. We took advantage of the game room, played Pool and table hockey (both my favorite) they also have other table game (soccer) and game boards. Room was clean and comfortable. Used two of the bathrooms in the main floor which were also very clean and well stocked. Will definitely be back!

Helpful?
G
GABRIEL
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Okay stay."

6.0

No cleaning daily unless requested. Even then it was barely cleaned. Food was good and the bistro was as well. Hotels.com and trip advisor say there is parking included but was shocked I had to pay $80 for parking.

Helpful?
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