Shangri-La Qingdao

There are rooms you want to spend time in, this wasn’t one of those. It was fine but I find Shangri-La in China has become old and tired.

Very nice room in the Valley Wing. The buffet breakfast is included daily (covering two persons per room). The restaurant at lobby level offers amazing choices with a high cooking and serving food stations, serving Chinese breakfast, pastry, Korean and Japanese food (for breakfast). The staff members are all polite and professional. For the daily all inclusive room rate of about RMB 2000 per night, it is a good deal.

Very comfortable. Upgraded room. Super spacious. Service good, food choice excellent. Very busy in restaurant. Enjoyable stay if only for one night

Stayed at the hotel for 2 nights at the Valley Wing. Very professional staff at Concierge, Check-in/out, Breakfast Buffet and Housekeeping. This is a kid-friendly hotel. More-than-enough options at the breakfast buffet, had a chance to try some local specialties as well. They converted one tennis court to an outdoor chidlren playgroun with a gigantic bouncy castle, even I (as an adult) find it fun. We have used the indoor pool as well. It was a rectangular pool (1.2-1.4m deep), nothing special. Must use swimming cap. Right behind the hotel is a MixC Shopping Mall with all the international and luxury brands, however. I did not have time to visit. We took a scroll from the Qingdao International Sailing Centre back to the hotel along the promenade in the evening and saw the spectacular light show at May 4th Square. Will stay here again if we were to visit Qingdao again!

1. The service is poor - according to my experience with over 12+ Shangri-La hotels, this is the worst one. 2. Hardware is poor - 3 Elevators only 1 available in day and 1 available at night. The other one always in the rest. Toliet is old and not smart at all. Staff always push the door bell even "Do Not Disturb" light is on. 3. Staff is cold and not welcoming guests. Treat all guests as "dangerous" thief - all guests may either steal the points or steal the stay.

Great location, staff is super friendly. Everything is nearly perfect except the hotel is getting old.

I thoroughly enjoyed my stay at the Qingdao Shangri-La because only in this hotel I feel home away from home. Due to a sports injury just before my my recent trip I needed to change the initial room to better suit my current needs, the Shangri-La staff gave their utmost support to accommodate me, no questions asked. Thank you very much!

Excellent service

Great service and great staff. Connects to the local 7-11 so its super convenient. About a less than 10 minute cab ride (~1-2 USD) to every single attraction except the mountain.

I arrived early before the check-in time but was warmly welcomed by Mr. Kenta Goto and my room was early. I was also briefed on Qingdao sightseeing. All the staff displayed professionism in their area of service. Special thanks to Mr. Kenta Goto and Bella Liu for their assistance and attentiveness. Breakfast at Cafe Yum as well as the lounge are excellent. I also enjoyed my 2 spa sessions. Overall a very satisfying stay. Highly recommend.