Homewood Suites by Hilton Ft. Worth-Bedford

Nothing

Needs update , beds hard , roaches in room

It was quite

It’s was pretty until I and my kids saw roaches

Clean, large room. Windows opened so it helped with the heat that you could not turn off.

The check in agent signed me up for email and a Hilton account without my permission or asking me. It was taking a long time to check in, much longer than usual. I asked if there was a problem? He said no I am updating your information. He asked for my email and I thought it was to verify my reservation. It wasn’t it wax to sign me up for spam from them. Totally unacceptable. It ruined an otherwise great stay. I am still quite livid about it.

The hotel was in rough shape, it needed a remodel. It was rundown, the front doors didn’t work, the elevator was in the middleof the property, it was at least a 3 to 4 minute walk from the front lobby way down the hallways, very inconvenient, and when you got on theelevator to go to the third floor, it made a huge bang noise and it felt like it was going to fall to the ground floor. Very scary. The hallways smelled funky. The road noise from the freeway was horrific. It was like I was standing on the freeway, and my room was on the backside of the hotel. Way away from the freeway. The kitchen cabinets were nasty and falling apart. The kitchen sink was not attached properly. But the worst thing was, I could hear everything around me. The walls were very thin like I was in a motel six from the 80s, and they were bugs coming out of the cabinets and out from under the sink. Nasty the Indian owners need to take care of their customers better and when I say Indian, I mean the country of India, not Native Americans. The parking was inadequate. And when it rained it flooded everywhere, I was sitting on the patio by the pool and it started raining and all of a sudden. It started down, pouring right in front of me from a busted gutter.

size of the room worked well for one with sleeping problems not to disturb other in room

next to the highway loud outside however quite on the inside so not too bad

Room was great size and layout.

We discovered fleas in the room as we were leaving, the bed was not the most comfortable, and the sound of people stomping in the hallway, and the TV volume was stuck at a very low setting.

Got to be faster on the breakfast