Homewood Suites by Hilton Ft. Worth-Bedford

The suite was very spacious

Not sure if the ac was broken but throughout the hotel and in the lounge area it was very hot.. the rooms didn’t cool much either. With all the money being spent I hope they weren’t being stingy

The gentleman who checked me in. The room was nice.

The slamming of the doors in the hallway. The noise disrespect of the other guess.

Excellent customer service

Pool was a bit dirty and basketball wasn't functional

Great service great staff. Thank you for a great stay.

Great service great staff. Thank you for a great stay.

There were roaches in the room. housekeeping would only clean the room when requested. Breakfast, the sausage, pork and eggs were horrible.

The location was nice. Very accommodating for our huge family. Breakfast area was huge and nice so everyone wasn’t piled in like sardines trying to sit down. Beds were comfortable.

As soon as we got into our room, I set a bag on the counter and roaches came out of the coffee station basket. And there was one in the shower. I went downstairs to let the front desk lady know and she didn’t seem care a lot. Said she would try and move us to another room but didn’t have anymore, which was totally fine, but then I asked for at least a discount and she rolled her eyes and told me to call management about that and handed me a bottle of raid roach spray. (In my opinion if you have roach spray right around the desk door, you know there’s roaches, and don’t use the room until they are taken care of). Room 227! Without the roaches, it could be cleaned a bit better, and it’d be an excellent facility. Maybe more than one elevator and entrance.

Staff were very helpful and polite!