Extended Stay America Suites - Kansas City - Overland Park - Quivira Rd

The desk clerk was great I'm the evening and did what he could to accommodate us as our rooms we booked were gone.

Sketchy... no other word for it. People all over outside as you walk in hanging out smoking, notes under door warning us about break ins and you could hear way more than you should walking down the halls.

Our favorite hotel to stay at when we travel in this area! Love the convenience of a full kitchen. Super clean rooms and building. Feel super safe there- the outside entrances close at 11pm. You cave to call for entrance after that, an extra layer of security!

Over book my room

Over booked my room

They weren’t not accommodating for any changes. I understand that they don’t have to do anything, but they weren’t willing to even listen or check into situations. We had a nonsmoking room and it smelled like smoke. Like they had just bombed to cover the smell. Not just our room but the halls, walls, and floor was so dirty, unkempt. It was a yucky feeling. The bedding was that wet, like they were trying to dry in the room with the air conditioning. I’m so thankful it was just my husband and I and we didn’t bring our children. It was just uncomfortable and we were only there for one night! I wouldn’t recommend.

There were roaches in my room. Bathroom floor hadn’t been mopped before I checked in. My feet stuck to the floor. Corners of room needed vacuumed.

Room wasnt very clean and didnt smell great. Steak bones under bed. dog toys under bed and by couch chair

Size of the room was nice. Great bed.

Poor service

Bed was hard. Could. Ot recliner to recline. No dish ware in room. Needed deposit for coffee maker. Roach in bathroom, drawers in dresser did not stay closed. Went to desk to get dish ware, no one was there. Could not leave trash in room, had to place in “trash room”. Morning of departure we went outside our room, hallway stunk (our room across from trash room). Opened the door and trash was all over the floor and we gagged on the Stench.

Ruslan was great during the check-in process and got us all of the soaps we needed. It was appreciated after 11 hours on the road in a hot U-Haul.