Extended Stay America Suites - Chicago - Elmhurst - O'Hare

I booked for 3 days, only stayed for 2. Couldn't wait to leave. Trailer-trash tennants yelling at each other,, dogs barking in the hotel,,, The WORST Mattress I have ever slept on,, Anywhere,,, and the saddest looking "breakfast" of anywhere I have ever stayed (coffee & sad little muffins). The front door didn't work properly,, had to wait for someone on the inside to activate it,,, and then had to wait 15+ minutes for someone to arrive at the front desk. The one thing I did like,, I appreciated them actually letting me check in a bit early,,, but it was ALL Downhill after that.

The night staff didn’t let me stayed outside for fifteen minutes and he was rude

I totally recommend this hotel. I would soon want to come back really nice staff and I would recommend coming again.

Disappointed mostly at the how dirty it was. Also the breakfast sucks.

They did a great job very comfortable. Thank you.

Excellent

Hotel was ok for a last minute booking due to a missed flight connection. Location appears to be close to airport on the Expedia map (4ish miles) but it ended up being a 15-20 minute ride from the msin terminal. Staff were friendly when checking in and leaving the next morning. Room was clean but in overall poor condition. Cracks and stains in the sink, missing laminate edge on the kitchen counter, rusty and dingy refrigerator (outside had been painted to try and cover up rust), dresser and night stand finish covered in scrapes and scratches showing particle board, lamp shades were all bent and covered in dust, wall behind bed was missing paint in a large area where bed had been rubbing against it for some time, and just generally old and worn. A/C worked well but sounded like a car running just outside. Only one elevator working in a 4 story building so long wait time in the morning to leave. No shampoo or gel for the shower (although a sign indicated you could requst this from the front desk. I would reccomend passing on this hotel unless you do not have other options.