Residence Inn Asheville Biltmore

Near biltmore

Very over priced. It shows separate rooms. It is an open room with a bed and couch. Not much handicap parking. Breakfast was not a standard Marriott. The room was never cleaned. Had to go to the front to get a bed and towels

All was good except upon arrival we were told there were no more rooms available like we had reserved and were told we'd be given a handicapped room. It was ok except the bed seemed basically like a mattress on the floor, but it was comfortable enough so that wasn't a big deal.

Large room, clean, comfortable! Breakfast was very good!!

Nothing bad at all. But the bathroom design wasn’t user friendly in my opinion. The door swinging so close to toilet. For a large room the toilet and shower area was very cramped.

To begin with, only one elevator was working... it took 5 minutes to get up or down. There was no hot water, they said they didnt know when it would be fixed. The wall thermostat wasnt working, it was freezing in the room... probably wont stay in that Springhill again.

We had a nice visit. Felt very safe and it clean and staff was very helpful.

This hotel looks like someone’s mansion and they’ve invited you to stay. You learn who should and shouldn’t be invited to stay in your home by the way they treat their accommodations and the host. Each room is like a fully functional apartment and I loved it! My 3 little pups and I stayed here 5-19 November 2023 and had the most wonderful stay. The staff are very friendly and accommodating. Our room was extremely clean, comfortable, and welcoming. We were close enough to the elevator and the stairs to make potty breaks very quick & easy. The entrances to the hotel can be a bit tricky with bags and pups in tow, but the hotel staff did help when and where they could. Only one elevator and only one level entrance to roll things in, so if you aren’t lucky enough to get parking close to that entrance, you’re likely going to break a sweat, no matter how cool it is outside. The pet walk/relief areas were VERY dark at sunset. I did suggest to the hotel staff to install at least some ground level lights at the base of the building that aim away from the room windows at that level to provide more light. My little flashlight wasn’t enough to feel comfortable in the darkness, especially knowing there are black bears out there. I must say too, it is absolutely infuriating that some pet owners feel like they don’t need to clean up after their pets. They ruin it for everyone else. I stepped in 💩 twice!! The leaves on ground were fairly thick because of the season, so it was hard to…

Great location for walking to restaurants.

Quiet, comfortable, and clean