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8.8 / 10 Guest Rating

Malmaison Newcastle

104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX, Newcastle-upon-Tyne, GB

Malmaison Newcastle - main view

About the Property

Experience a luxurious stay at Malmaison Newcastle, nestled in the vibrant Quayside area, just steps from stunning attractions and lively nightlife.

Relaxation at the Spa
Indulge in rejuvenating massages, body treatments, and facials at our on-site spa, designed to pamper and refresh you after a day of exploration.

Gastronomic Delights
Savor exquisite British cuisine at Chez Mal Brasserie, or enjoy the convenience of 24-hour room service. Start your mornings with our delicious full breakfast, available on weekdays and weekends.

Modern Comforts
Stay connected with complimentary wired and wireless internet in our stylishly designed rooms, each equipped with plasma televisions, comfortable beds, and private bathrooms to ensure your utmost comfort.

Don't miss out on an unforgettable escape—book your stay at Malmaison Newcastle today!

Facilities & Amenities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
1/4

Junior Suite

1 King Bed OR 1 Queen Bed280 sq feet Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

26 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Junior Suite

Non-refundable
Room Only
20% OFF$379.06

$303.25

Includes taxes & fees

Junior Suite

Non-refundable
Breakfast Included
20% OFF$438.24

$350.59

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
Suite - Photo 10
1/10

Suite

1 King Bed323 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Suite

Non-refundable
Room Only
20% OFF$411.05

$328.84

Includes taxes & fees

Suite

Non-refundable
Breakfast Included
20% OFF$470.25

$376.2

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
1/5

Standard Double Room

1 Double Bed194 sq feet Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

18 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Double Room

Non-refundable
Room Only
20% OFF$281.51

$225.21

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$342.28

$273.82

Includes taxes & fees
Club Deluxe Bridge View - Photo 1
Club Deluxe Bridge View - Photo 2
Club Deluxe Bridge View - Photo 3
Club Deluxe Bridge View - Photo 4
Club Deluxe Bridge View - Photo 5
Club Deluxe Bridge View - Photo 6
Club Deluxe Bridge View - Photo 7
Club Deluxe Bridge View - Photo 8
Club Deluxe Bridge View - Photo 9
1/9

Club Deluxe Bridge View

1 King Bed267-sq-foot room with river views Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

25 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Club Deluxe Bridge View

Non-refundable
Room Only
20% OFF$330.4

$264.32

Includes taxes & fees

Club Deluxe Bridge View

Non-refundable
Breakfast Included
20% OFF$390.26

$312.21

Includes taxes & fees
Club Deluxe - Photo 1
Club Deluxe - Photo 2
Club Deluxe - Photo 3
Club Deluxe - Photo 4
Club Deluxe - Photo 5
1/5

Club Deluxe

1 King Bed258 sq feet Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

24 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Club Deluxe

Non-refundable
Room Only
20% OFF$314.45

$251.56

Includes taxes & fees

Club Deluxe

Non-refundable
Breakfast Included
20% OFF$374.28

$299.42

Includes taxes & fees
Bridge View Twin - Photo 1
Bridge View Twin - Photo 2
Bridge View Twin - Photo 3
Bridge View Twin - Photo 4
Bridge View Twin - Photo 5
Bridge View Twin - Photo 6
Bridge View Twin - Photo 7
Bridge View Twin - Photo 8
1/8

Bridge View Twin

2 Twin Beds194-sq-foot room with river views Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

18 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Bridge View Twin

Non-refundable
Room Only
20% OFF$306.48

$245.18

Includes taxes & fees

Bridge View Twin

Non-refundable
Breakfast Included
20% OFF$366.29

$293.03

Includes taxes & fees
Standard Double Double - Photo 1
Standard Double Double - Photo 2
Standard Double Double - Photo 3
Standard Double Double - Photo 4
1/4

Standard Double Double

2 Twin Beds258 sq feet Internet - Free WiFi and wired internet accessEntertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

24 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Double with 2 Double Beds

Non-refundable
Room Only
20% OFF$314.45

$251.56

Includes taxes & fees

Standard Double with 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$374.28

$299.42

Includes taxes & fees

Guest Reviews

8.8
Excellent287 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great atmosphere during nye.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

W
W2871KIchriscSHEFFIELD, SOUTH YORKSHIRE, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Mar 9, 2026

"One night stay"

10.0

We went on a bed and breakfast Travelzoo offer. It was all great! Lovely building right on the river. Our room overfed the Millennium bridge. Decor was quirky but everything fine, powerful shower/well stocked tea, coffee water and biscuits, comfy bed Breakfast was lovely, so much choice and the hot part served to you by a lovely chap. I had kippers! Delicious! Gradual uphill walk into town . We thoroughly enjoyed our visit and would stay there again

Helpful?
8
828lesleyi
Verified booking
Couples
Standard Room
Stayed in Mar 8, 2026

"Lunch at chez mal"

10.0

We went for sunday lunch and the food was loverly our host Tessie was amazing very chatty and made our whole experiance delightful would defnetly recomend

Helpful?
D
DaveC501BHKUALA LUMPUR, WILAYAH PERSEKUTUAN
Verified booking
Business
Standard Room
Stayed in Mar 8, 2026

"Business trip to NCL"

10.0

Had a great stay at Malmaison recently. Special shout out to Tessie who was working at breakfast. We had a lovely chat and she really made my day.

Helpful?
C
carolen542
Verified booking
Family
Standard Room
Stayed in Mar 6, 2026

"Fabulous stay."

10.0

Had a fabulous stay. Lovely room, friendly staff and great food. Breakfasts were particularly good. Loved the homemade compote! Good selection of cooked options also. Nice buzzy coffee shop at the front. A special mention to Tirso, our breakfast waiter, who was exceptionally smiley & attentive.

Helpful?
F
Footprints290606
Verified booking
Business
Standard Room
Stayed in Mar 6, 2026

"Tirso bringing morning sunshine!"

8.0

I was well looked after at the Malmaison. I had some issues with the location of my room and they arranged a move with no issues. The main highlight was Tirso at breakfast that made me feel welcome and made sure I had everythung I needed. A lovely friendly start to everyday :)

Helpful?
S
Stepmum
Verified booking
Family
Standard Room
Stayed in Mar 5, 2026

"End of Wall walk stay"

10.0

Great location. Parking convenient. Lovely staff especially Tirso who was very helpful at breakfast. Would recommend

Helpful?
P
PaulMackowMARBELLA, COSTA DEL SOL, PROVINCE OF MALAGA, ANDALUCIA
Verified booking
Solo travel
Standard Room
Stayed in Mar 4, 2026

"Worth the price for the service and vibe"

10.0

I stayed at Malmaison Newcastle for two nights while in the city for an interview and absolutely loved it. Check-in was simple, the service was friendly, and everything was clearly explained to me. The hotel is cashless and has a strong environmental focus, which I really appreciated. If you turn down housekeeping, they give you a voucher of up to £7.50 to use in the bar (enough for a pint of Moretti) or you can donate it to charity. My room (305) really impressed me. It was spacious, very clean and colourful, decorated with dark greens and reds that gave it a stylish, cosy feel. The bathroom was a decent size with a great shower, lovely-smelling toiletries and heated towel rails, which were a big plus. The toilet layout felt a little odd compared to the size of the room, but it wasn’t a major issue. My window looked onto nearby offices, so I kept the curtains closed when getting changed, but it didn’t bother me as I was mostly working at the desk. The gym was usable but could definitely be improved. There is one multi-gym machine that lets you work pretty much every muscle group, but realistically only one person can use it at a time unless a stranger is comfortable working in with you. The cardio equipment felt outdated and the treadmill was out of order during my stay, although the air conditioning was very strong, which was great for cooling down quickly after a workout. It was fine for getting a quick session in, but pickier gym-goers might find it a downside. The hotel restaurant was a real highlight and served some of the best food I’ve had in a hotel. It is on the pricier side, but you are paying for quality. The lady who served me was very friendly and welcoming, and the service felt personal. I’d definitely recommend the Asian slaw/noodle salad with sticky beef starter – it was excellent. There is also a Starbucks downstairs that does great sandwiches with friendly staff. The overall atmosphere of the hotel is upscale and boujee, with a seductive, noir, low-light vibe that works really well in the bar and public areas. The location is fantastic, right on the river, with a short, pleasant walk along the quayside into the city centre. It’s very easy for drop-off and pick-up if you’re using private transport, and I overheard other guests talking about using the hotel’s private parking. Noise levels were generally low. I did hear some construction or equipment noise at around 11 am one morning, but it was brief and, as a heavy sleeper, it didn’t disturb me. I would highly recommend staying here if you’re coming to Newcastle. You really do get what you pay for, and this experience was made possible by the excellent service and staff throughout my stay.

Helpful?
D
DuffandTuckST. ALBANS, HERTFORDSHIRE, ENGLAND
Verified booking
Friends getaway
Standard Room
Stayed in Feb 28, 2026

"Fabulous hotel."

10.0

We stay here every year and it’s always fabulous. This year we upgraded ourselves to the suite and it was truly fantastic. All the staff are super friendly, especially Tessie in the restaurant. Nothing is too much trouble for her and she aims to please. The location is excellent too. Easy, scenic walk into town. We will be back next February.

Helpful?
H
hurleygreenhillsIPSTONES, STAFFORDSHIRE, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Feb 28, 2026

"Fabulous!"

10.0

Fabulous hotel in a great location. Room was very spacious and clean. Breakfast was amazing - thank you so much Tessie for your fantastic hospitality and service - you are a credit to Malmaison. We will definitely return.

Helpful?
J
jamiealex93DURHAM, COUNTY DURHAM, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Jan 3, 2026

"Fantastic NYE stay"

10.0

What a great stay for NYE. Booked a junior suite and over moon to be given a high floor room facing the river Tyne. Check in lady was a little unpleasant but staff at breakfast were amazing. Special shout out to Tirso and team. Thanks

Helpful?