Americas Best Value Inn and Suites Saint Charles

Close to where are the concert venue. Nice that is next/near to pla es to eat.

The hotel was going through remodel so basically a place to sleep.

Under construction. The dust and paint smell inflamed my allergies. We woke up to hammering and drilling at 7:45am.

The room had stains on the ceiling, carpet, floors. Every piece of furniture looked like it came from the side of the road, broken, duck taped, terrible shape. The whole floor and room reaked of cigarette smoke. Walking into that room was like walking into a horror movie. Traumatized my whole family. We walked into the room, and instantly walked out and booked at the Hampton.

Bed was comfortable

I paid for a room with jetted tub, it did not work at all. So they gave me another room with a jetted tub that only worked 5 mins. They wouldn't do anything to compensate the inconvenience. Both tubs the knobs were broken off. Someone else was in the lobby also complaining that their tv was broken. I stayed there last year and wasn't bad, they've really let the place go downhill.

I liked the location and the price

The room stunk and didnt have a remote to tv. And the room was very dim. Breakfast was horrible and my key kept deactivating even though I didnt put it by any magnetic. The front desk was very slow at doing their job.

The beds were comfy, the location was nice, the showers were hot.

Lots of damage to the building, rooms, floors, etc. the two rooms i rented both had staines on towels, bedding, curtains that almost looked like blood, mirror was damaged in one room, floor damaged in bathroom of the other, shower head squealed awful in our bathroom, bedside table/drawer was completely broken. Honestly the hot water, comfort ability of the bed was about the only thing good. Staff lady was sitting on the counter in the lobby with what appeared to be her boyfriend most the night which appeared very unprofessional to me.

Breakfast was decent with the waffle maker.

Things need updated and fixed.. l could smell smoke coming thru vent from other rooms.

Price & Location were great. The room was clean. Bed was comfortable & glad to have all 4 pillows. Air conditioner worked great. Water pressure was good.

The facilities need some maintenance attention. The elevator floor tile is damaged. The plants displayed around the lobby were dead/dying. The bathroom light was extremely dim - need either a new light fixture or brighter bulbs.

Location

Room smelled like dirty sock, door didn't have security lock like other hotels have, shower was slow, NO live Local channels, staff do not know how to make fresh coffee, bread/bagel/breakfast items were several days old and some bread slices were dry as if it was toasted and then restored, the only good thing is the location, and staff were OK.